Front Desk Receptionist/Dental Assistant

Job Overview
We are seeking a dedicated and organized Front Desk Receptionist to join our team at our family dental practice. This is a 100% fee for service practice that is not super fast paced, but rather focuses on quality care and positive customer experiences. So much better than working at a clinic! One dentist on staff and one hygienist. Dentist sees approx 8 patients a day on average. The ideal candidate will be the first point of contact for patients and their families, providing exceptional customer service while managing administrative tasks efficiently. This role requires familiarity with dental terminology, HIPAA regulations, and experience in a dental setting. Past experience in dental assisting is a plus, but don’t need to have your RDA certificate yet to qualify for the position of front desk/ Assitant. We do love our staff to be cross trained and you have the willingness to help assist in the back. Most of the time will be up front and just occasionally fill in as an Assitant.

Responsibilities

• Greet patients and visitors warmly, ensuring a positive first impression.
• Manage patient check-in and check-out processes efficiently.
• Schedule appointments and confirm patient visits, utilizing our clinic management systems. We have online Thrive system (like Pracrice works). Easier to work than Dentrix
• Collect and verify patient information, including insurance details and medical history.
• Assist with X-Ray procedures as needed, ensuring compliance with safety standards.
• Maintain accurate records in accordance with HIPAA regulations.
• Answer phone calls promptly, addressing inquiries or directing calls to appropriate staff members.
• Process payments and manage billing inquiries.
• Support dental assistants and other staff as needed to ensure smooth clinic operations.
• Keep the front desk area organized and presentable.

Qualifications

• Previous experience as a dental receptionist or in a similar role within a medical setting is preferred.
• Familiarity with dental terminology and medical imaging practices is highly desirable.
• Knowledge of HIPAA regulations to ensure patient confidentiality.
• Strong organizational skills with attention to detail in managing multiple tasks simultaneously.
• Excellent communication skills, both verbal and written, to interact effectively with patients and team members.
• Proficiency in using clinic management systems and basic office software applications.
• Ability to work well under pressure in a fast-paced environment (doesn’t happen often, but could) while maintaining professionalism.
• A background in dental assisting is a plus but not required.

If you are passionate about providing excellent patient care in a supportive environment, we encourage you to apply for this rewarding opportunity as our Front Desk Receptionist/assitant.

Job Types: Full-time, Part-time

Pay: $21.00 - $24.00 per hour

Expected hours: 32 per week

Benefits:

• Employee discount
• On-the-job training
• Opportunities for advancement
• Paid sick time
• Paid time off
• Professional development assistance
• Profit sharing
• Uniform allowance

Schedule:

• 8 hour shift
• Day shift
• No nights
• No weekends

Ability to Commute:

• Waco, TX 76701 (Required)

Ability to Relocate:

• Waco, TX 76701: Relocate before starting work (Required)

Work Location: In person

Salary : $21 - $24