What are the responsibilities and job description for the Food Services Assistant II position at Wake Forest Baptist Health?
Job Summary:
Prepares and delivers food trays to patients, processes meal requests, and assists customers. Uses hospital computer systems for meal orders and interacts with patients, staff, and customers.
Education & Experience:- Required: High School Diploma or GED
- Preferred: 2 years of food service experience
- Ability to follow written and verbal instructions
- Knowledge of food service operations and sanitation standards
- Strong customer service and communication skills
- Basic math, cash handling, and computer skills
- Ability to perform physical tasks (lifting up to 50 lbs.)
- Food Preparation: Assists with cold food prep, baking, and grill support
- Tray & Order Management: Prepares and delivers patient and customer trays
- Sanitation: Cleans kitchen, dishware, and work areas
- Cash Handling: Processes customer payments and maintains a balanced cash drawer
- Patient Support: Enters diet and meal orders, assists patients with meal choices
- Teamwork & Professionalism: Resolves customer concerns, upholds workplace standards
- Maintains safety, hygiene, and patient confidentiality standards
- Adheres to corporate compliance, HIPAA, and safety regulations
- Completes required training and competency assessments
