AP Operations Team Associate

Job Description

AP Operations Team Associate

This position is responsible for assisting in the operation of a department. An individual in this position will be expected to perform additional job related responsibilities and duties throughout the facility as assigned and/or as necessary.

Essential Functions
A n individual must be able to successfully perform the essential functions of this position with or without a reasonable accommodation.

Prepares and processes defective or damaged food merchandise by returning or destroying merchandise, tracking claims to ensure proper credit is received by facility, communicating with suppliers, and filing reports.

Prepares and processes defective or damaged merchandise by identifying, packaging, labeling and ultimately returning or managing merchandise, to include hazardous materials, per company procedures, auditing claims boxes to ensure the contents in the box matches the documentation, tracking claims to ensure proper credit is received by facility, communicating with suppliers and vendors, and completing required inspections, documentation and reports.

Maintains area of responsibility in accordance with company policies and procedures by properly handling claims and returns, zoning the area, arranging and organizing merchandise/supplies, identifying shrink and damages, and ensuring a safe work environment.

Receives and stocks merchandise from distubution centers and vendors throughout the facility and organizes the backroom by following company safety, cleaning, and operating procedures, utilizing equipment appropriately, setting up displays, maintaining modular integrity, receiving, sorting, staging, and delivering merchandise, and completing paperwork, logs, and other required documentation.

Leadership Expectations
A n individual must be proficient in each of the competencies listed below to successfully perform the responsibilities of this position.

Customer/Member Centered:Serve the Customer/Member : Shows care and concern when serving our customers/members. Asks questions in order to understand customer/member needs. Uses policies and information in order to exceed customer/member expectations. Finds and uses the right resources (people, products, tools) at the right time in order to resolve customer/member requests.

Judgment:Make Effective Choices : Uses policies, procedures, and/or guides to make good choices. Uses data and facts in order to make day-to-day decisions and involves others as needed. Recognizes what might be a problem and informs those who can correct it.

Planning and Improvement:Plan for and Improve Work : Accepts responsibility and meets expectations for own work. Identifies steps needed in order to carry out work as required.

Influence and Communicate:Share Information : Listens to others and asks questions to learn about what is needed. Communicates the right information to associates and leaders when they need it. Communicates in a respectful and professional manner.

Execution and Results:Get Results : Makes sure work is done correctly. Works on top priorities first. Makes a consistent effort to get results. Meets deadlines. Takes action in order to solve problems so work can be completed in a timely manner.

Ethics and Compliance:Perform to Ethical Standards : Follows company policies and procedures (for example, the Ten Foot Rule). Shows integrity and ethical behavior in all work situations. Reports ethical and compliance issues promptly.

Adaptability:Adapt : Adapts to changing work demands. Stays focused on own work when faced with change or difficulties. Stays open to and learns from assignments and feedback.

Physical Activities
T he following physical activities are necessary to perform one or more essential functions of this position.

Observes associate, customer, or supplier behavior.

Moves up and down a ladder.

Moves up and down stairs.

Presents information to small or large groups and individuals.

Communicates effectively in person or by using telecommunications equipment.

Grasps, turns, and manipulates objects of varying size and weight, requiring fine motor skills and hand-eye coordination.

Visually locates merchandise and other objects.

Visually inspects equipment.

Safely operates large power equipment.

Published On 09/28/2022 This job description supersedes all prior descriptions Page 1
WMFH16417

Job Description

AP Operations Team Associate

Reaches overhead and below the knees, including bending, twisting, pulling, and stooping.

Moves, lifts, carries, and places merchandise and supplies weighing up to 25 pounds without assistance.

Visually verifies and reads information, often in small print.

Stands for long periods of time.

Creates documents, reports, etc., using a writing instrument (such as a pencil or pen) or electronic device.

Enters and locates information on electronic device.

Work Environment
W orking in the following environment is necessary to perform one or more of the essential functions of this position.

Moves through narrow, confined spaces such as stacks of merchandise or supplies, storage areas, and closets.

Moves over sloping, uneven surfaces such as the parking lot, building perimeter, receiving bays, sections of the facility which have temporary cracks, or areas under repair.

Moves over slippery surfaces in the work area as well as other areas that may become slippery during inclement weather.

May work with substances that require special handling

Works overnight as required.

Works varying shifts as required.

Continually moves throughout the work area.

E* ntry Requirements*

M* inimum Qualifications*

• Will successfully complete all trainings and assessments.

Published On 09/28/2022 This job description supersedes all prior descriptions Page 2
WMFH16417

Job Description

AP Operations Team Associate

S* ignature*

I have read and understand the essential functions for this position and certify that:

I have the ability to perform the essential functions of this position either with or without a reasonable accommodation.

I do not have the ability to perform the essential functions of this position either with or without a reasonable accommodation.

Associate/Applicant Printed Name Associate/Applicant Signature Date

Published On 09/28/2022 This job description supersedes all prior descriptions Page 3
WMFH16417

Job Type: Full-time

Pay: $14.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Grand Haven, MI 49417: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

Salary : $14