What are the responsibilities and job description for the Inside Sales Representative position at Walpole Outdoors LLC?
Description
Fencing, Gate & Pergola Experts
Since 1933, Walpole Outdoors has been the standard for handcrafted outdoor products, meeting the needs of homeowners and professionals alike with an unsurpassed variety of styles and custom designs.
Today, Walpole maintains its position as a premier outdoor living space company through a commitment to working with customers and by applying new techniques and technologies to ensure that the end result exceeds their expectations.
Join Our Team!
As the face of Walpole Outdoors, the Inside Sales Representative plays a vital role in continuing our mission of providing top-quality products to both residential and commercial clients. The ideal candidate will be passionate about delivering exceptional service, demonstrating professionalism, and leveraging their product knowledge to meet customer needs.
The Inside Sales Representative is responsible for managing a pipeline of sales opportunities within Salesforce (CRM), ensuring accurate records, collaborating with team members, and reporting on sales strategies. If you're seeking a role with plenty of room for growth and upward mobility, this is the perfect opportunity for you!
Job Duties
- Understand Customer Needs: Educate and guide customers to find the right products and services that suit their needs.
- Become a Walpole Brand Expert: Use available resources and training programs to master product knowledge and sell comprehensive solutions.
- Self-Directed Learning: Take advantage of corporate training programs and workshops to stay updated and improve skills.
- Company-Wide Resource: Be known as a valuable source of information and assistance within the company.
- Quoting and Sales Execution: Responsible for quoting standard jobs and ensuring the sales are completed successfully.
- CRM Management: Enter and maintain accurate customer and sales information in the company’s CRM (Salesforce).
- Other Duties: Assist with additional tasks as assigned to support the overall sales function.
Requirements
- Previous Sales Experience: Proven track record of success in sales, preferably in fence and related industries.
- Excellent Communication Skills: Strong verbal and written communication skills to engage with clients and colleagues.
- Self-Starter & Motivated: Ability to work independently, stay on task, and follow through on commitments.
- Multitasking & Deadline Management: Capable of handling multiple priorities in a fast-paced environment.
- Professional Demeanor: Maintain a polished, professional attitude in all interactions with clients and team members.
- Attention to Detail: Careful and thorough in managing tasks and customer information and sales processes.
- Team Collaboration: Ability to work effectively with others to achieve common goals and contribute to a supportive work environment.
- Tech-Savvy: Proficiency in Salesforce, Microsoft Word, and Excel to manage customer information and sales activities.
- Experience Working with Consumers and Building Trade Professionals: Skilled in building relationships with both individual customers and trade professionals, understanding their unique needs.
- Ability to Read Drawings/Blueprints: Capable of interpreting technical drawings and blueprints to better assist with project planning and sales.
- Basic Math & Measurement Skills: Proficient in basic math and measurement to accurately assess client needs and provide appropriate product solutions.
Benefits:
- Health insurance
- Dental insurance
- Vision insurance
- 401(k)
- Life Insurance
- Paid time off
Why Walpole Outdoors?
This is more than just a sales position; it's an opportunity to grow with a company that values professional development, teamwork, and a commitment to delivering quality products and services. We offer a dynamic and supportive environment with plenty of room for growth and career advancement.
If you're a driven individual looking for a fulfilling sales career with endless potential, we want to hear from you!
Walpole Outdoors is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
