What are the responsibilities and job description for the Receptionist position at WARM, Inc.?
Purpose
Provide exceptional reception and administrative support for a thriving non-profit organization focused on home repair. The Receptionist will become familiar with all aspects of WARM NC by facilitating interdepartmental communication and run front office operations.
Fulltime. Monday – Friday.
Responsibilities
- Answer, and be proficient in operation of, multi-line phone system
- Greet all walk-ins and appointments
- Screen prospective applicants via phone; send applications and make referrals
- Stay informed and respond to inquiries about WARM events and services
- Inventory office supplies and submit orders for purchasing
- Ensure office equipment is functioning, contact appropriate technicians
- Support Homeowner Services team with maintaining the Master Resource List
- Receive and distribute mail
- Coordinate outgoing mail
- Special projects as needed
- Assist with homeowner services in times of disaster and other surges
- Support cross functional teams with administrative duties
- Process donation letters
- All other tasks as directed
Required Attributes and Skills
- 3 years reception and administrative experience in professional office setting
- Strong written and verbal communication skills
- Desire to work with elderly, disabled, and other low-income populations
- Outstanding computer skills include demonstrated experience with email, data entry (Salesforce.com preferred), internet searches, and Microsoft Office 365 including MS Teams.
- Understanding of basic office equipment
- Flexibility, responsiveness, resiliency, and ability to think ahead
- Attention to detail, initiative, and looks for ways to improve processes
- Appreciation for diversity and adaptable to new situations
- Ability to work independently and as part of a team
Compensation and Benefits
Extremely committed, talented, and welcoming co-workers; caring and results driven leadership team. Health insurance plan (70% paid by WARM), retirement plan with 3% match, disability insurance, 12 PTO days, 12 paid holidays - including your birthday!
Company Culture
Results oriented workplace with purpose driven company culture, a sense of teamwork, humor, and common goals. Many staff, volunteers, board members, and other supporters are drawn to WARM NC because of our mission that is deeply connected to the community.
WARM NC is an Equal Opportunity Employer and seeks a diverse pool of candidates for this position.
To learn more about WARM NC, visit www.warmnc.org
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $18 - $20