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Management Support Specialist - Operational Reliability and Resilience (DORR)

Washington Suburban Sanitary Commission
Laurel, MD Full Time
POSTED ON 4/25/2025
AVAILABLE BEFORE 5/22/2025

Position Information

Functional TitleManagement Support Specialist - Operational Reliability and Resilience (DORR)

Recruitment Category TypeStandard

Functional CategoryOperational Reliability and Resilience

GradeGS.13

FLSA StatusExempt

Requisition Number25-0172

Number of Vacancies1

Job LevelStaff

Job CodeN / A

Job Description Summary

Organization NameInnovation and Research

Reports toManagement

Full or Part TimeFull Time

If Part Time how many hours per week40

Regular or TemporaryRegular

Position End Date (if temporary)

Work Schedule

Hours TBD

Position LocationLaurel

Position Summary Information

General Summary

TheManagement Support Specialistwill be independently responsible for the operational reliability and resilience department’s professional and administrative work. This role may assign and oversee the completion of daily tasks of administrative and clerical staff.

Essential Functions

Performs detailed fact gathering, data compilation, and report writing on budgets, organizations, personnel staffing, operations, and administrative systems

Studies management methods to improve workflow, simplify reporting procedures, or implement cost reductions

Analyzes operating practices such as recordkeeping and associated systems, forms control, office layout, suggestion systems, personnel requirements, and performance standards to create new systems or revise established procedures

Coordinates collection and preparation of operating reports such as time and attendance records, terminations, new hires, transfers, budget expenditures, and statistical records of performance data

Prepares and presents reports including conclusions and recommendations for solutions to administrative problems or procedures

Receives requests and complaints from the public concerning administrative actions of the Commission

Channels the requests to appropriate officials, follows up on corrective actions, and ensures replies to inquiries are provided

Prepares, monitors and controls annual budget submissions and provides up-to-date status reports on expenditures, projects and related items

Issues and interprets operating policies

Represents their manager at meetings he / she is unable to attend

Reviews memoranda, reports and similar material to summarize and make recommendations concerning same

Coordinates the schedules of professional / management individuals and arranges for meetings with third parties

Provides support to contract managers from requisition creation through invoice processing and change orders

Other Functions

Performs related duties as required.

Work Environment And Physical Demands

Business casual office environment.

Required Knowledge, Skills, And Abilities

Thorough knowledge of the principles and practices in public administration

Thorough knowledge of the principles and practices of budgetary preparation and control

Thorough knowledge of the principles and methods of data gathering and compilation

Ability to write clear concise reports, memoranda, directives, and letters

Ability to independently develop comprehensive plans with minimal supervision and direction from their supervisor

Ability to plan, assign and supervise the work of others

Ability to schedule and manage travel requests including reconciliation of expenses

Ability to meet the public and discuss problems and complaints tactfully, courteously and effectively

Ability to establish and maintain effective working relationships with internal and external contacts

Minimum Education, Experience Requirements

Bachelor’s degree

3 years of professional or supervisory experience in public administration or business management

High school diploma

7 years of professional or supervisory experience in public administration or business management

Additional Requirements

Proficient use of MS Office Suite applications

Preferences

Advanced proficiency with Excel, PowerPoint, and Visio

Proficient in Microsoft Project

Experience with tracking projects

Salary$73,926 - $125,874

Posting Detail Information

EEO Statement

AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER

It is the policy of the Commission to select new employees and to promote current employees without regard to race, sexual orientation, sex, religion, national origin, marital status, or handicap. The Commission does not discriminate against qualified individuals with a disability and will make reasonable accommodation for any disability that does not result in undue hardship for the Commission.

Close Date03 / 05 / 2025

Open Until FilledNo

Special Instructions to Applicants

Additional Information

All applicants selected will be subject to drug screening and a background check / verification.

Eligible applicants will be reviewed for consideration after 3.5.25

Supplemental Questions

Required fields are indicated with an asterisk (

Do you have a High School diploma or equivalent?

Will you, now or in the future, require sponsorship for employment visa status?

Are you an eligible veteran of any branch of the armed forces who has received an honorable discharge or Certificate of Satisfactory Completion of Military Service, the spouse of an eligible veteran who has a service-connected disability or the surviving spouse of a deceased eligible veteran?

Applicant Documents

Required Documents

  • Resume

Optional Documents

  • Cover Letter / Letter of Application
  • Salary : $73,926 - $125,874

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