Scheduled Hours

37.5

Position Summary

This Administrative and Financial Aid Coordinator in Student Financial Services (SFS) provides administrative and operational support to the AVP and Director of SFS, the two Deputy Directors, as well as administrative support to all staff in SFS. This position plays an important role in student recruitment through regular interaction with parents and students as they work with SFS, through management of SFS’s community outreach program, and through special project assistance to support service to students and families as assigned by the AVP/Director or the Deputy Directors. Position supports financial aid processing through completion of various financial aid related tasks. Position provides backup non-public Sumers Welcome Center (SWC) facility management.

Job Description

• Serves as the primary coordinator of the AVP/Director and the Deputy Directors’ complex calendars and schedules. Makes sure identified priorities are addressed in a timely fashion helping to ensure optimum utilization of their time. Plans and organizes meetings chaired by AVP/Director or Deputy Directors, including weekly leadership and periodic team meetings. Organizes records and materials necessary for preparation for meetings, taking of notes, and assisting with follow up after meetings. Assists with various annual updates and supports special projects for the SFS team as needed.
• Manages SFS office needs including computer inventory and maintenance, software upgrades, electronic security, conference room management, space utilization, and travel coordination. Position manages internal-facing SWC spaces, including ordering supplies for people and spaces. The position provides coordination and support of SFS led training events.
• Complete aid-related “tasks” in support of recruitment and aid renewal based on point in annual cycle. Tasks may include processing documents, data entry, following up with students and families via multiple communication means, and other routine aid tasks.
• Manages SFS’s community outreach program by communicating directly with local high school counselors to schedule presentations and working with SFS counselors to ensure we have someone available for these (mostly) evening activities. Support of community outreach includes proactive support in updating and organizing PowerPoint and other presentations in support of community outreach. Position also supports other SFS-delivered presentations and content.
• Serves as the SFS point person and day-to-day supervisor to any work study students or interns working in SFS. The administrative and financial aid coordinator works with SFS staff to identify and understand projects for student workers and ensures student workers are making progress toward project completion. Additionally, the administrative and financial aid coordinator oversees schedules for student workers.
• Assists with departmental budget and projections and oversees departmental accounts payable.
• Performs other duties as assigned.

Working Conditions:
Job Location/Working Conditions

• Normal office environment
• Ability to travel to various on- and off-campus locations

Physical Effort

• Typically working at desk or table
• Repetitive wrist, hand or finger movement

Equipment

• Office equipment

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education:

High school diploma or equivalent high school certification or combination of education and/or experience.

Certifications:

No specific certification is required for this position.

Work Experience:

Relevant Experience (3 Years)

Skills:

Not Applicable

Driver's License:

A driver's license is not required for this position.

More About This Job

Preferred Qualifications

• Five years of relevant experience.
• Expertise with Microsoft Office, including Microsoft Word, Excel, and PowerPoint.
• Experience in a financial aid or student support office.
• Bachelor’s degree.
• Experience with HR or budget functions.
• Familiarity with specialized computer programs is helpful.

Preferred Qualifications

Education:

Bachelor's degree

Certifications:

No additional certification beyond what is stated in the Required Qualifications section.

Work Experience:

No additional work experience beyond what is stated in the Required Qualifications section.

Skills:

Adaptability, Computer Literacy, Confidentiality, Financial Applications, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Multitasking, Office Equipment, Oral Communications, Payroll Systems, Problem Solving, Supervision, Time Management, Workday, Written Communication

Grade

G08-H

Salary Range

$21.17 - $32.85 / Hourly

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal

• Up to 22 days of vacation, 10 recognized holidays, and sick time.

• Competitive health insurance packages with priority appointments and lower copays/coinsurance.

• Take advantage of our free Metro transit U-Pass for eligible employees.

• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness

• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family

• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.

• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO/AA Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.

Diversity Statement

Washington University is dedicated to building a diverse community of individuals who are committed to contributing to an inclusive environment – fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.