What are the responsibilities and job description for the Executive Director of Counseling and Student Success Services position at Washtenaw Community College?
Posting Details
Posting Details (Default Section)
Posting Number:
0603578
Position Title:
Executive Director of Counseling and Student Success Services
Position is:
Regular full-time
Position Type:
Staff Position (Full Time/Part Time)
Department/Ofc.:
Student Services
Position Description:
Picture Yourself here!
Why Join WCC?
Why Join WCC?
- An inclusive, welcoming environment for our students, faculty & staff
- Generous Paid Time Off on top of 12 Paid Holidays
- Affordable & Comprehensive Health, Dental, Life & Vision Insurance
- 4:1 Employer Match for Retirement
- WCC Tuition paid for you AND your dependents
- Tuition reimbursement for colleges outside WCC
- Check our Total Rewards here
Position Summary:
The Executive Director of Counseling & Student Success Services provides strategic leadership and oversight for Counseling, the Student Resource Center, Success Coaching and other initiatives aimed at enhancing student success, retention, and completion. This role is pivotal in guiding students through their life cycle, focusing on personal counseling, success coaching, and addressing basic needs through comprehensive programs and services.
Essential Job Duties and Responsibilities:
The Executive Director of Counseling & Student Success Services provides strategic leadership and oversight for Counseling, the Student Resource Center, Success Coaching and other initiatives aimed at enhancing student success, retention, and completion. This role is pivotal in guiding students through their life cycle, focusing on personal counseling, success coaching, and addressing basic needs through comprehensive programs and services.
Essential Job Duties and Responsibilities:
- Provide strategic leadership and oversight for Counseling, the Student Resource Center, Success Coaching and other initiatives aimed at enhancing student success, retention, and completion.
- Plan, implement, administer, coordinate, monitor and evaluate the specific programs, functions, services, and activities of Counseling, including operating policies and procedures. Facilitate an efficient and effective operation.
- Develop and implement policies and processes for effective triage of referrals, standards for working with students experiencing basic needs insecurity, and processes for effective referrals to campus resources and community agencies.
- Develop and maintain effective partnerships with key community organizations that provide support to individuals experiencing basic needs insecurity.
- Direct and participate in the development, administration, and oversight of the program budget and monitors program expenditures from multiple funding sources to ensure compliance.
- Consult with the Dean of Students Office in emergency situations, provide assessment of students in crisis, and assist in the development and coordination of plans for students with psychological and behavioral issues.
- Manage the Counseling’s scope of clinical and educational practice, procedures for referral, consultation services.
- Plan, develop, initiate and market effective counseling services and workshops to support students and faculty.
- Develop and maintain a listing of appropriate referrals for behavior and/or psychological needs.
- Evaluate the delivery of interventions that addresses academic support needs of students.
- Develop and maintain TargetX dashboards to assist with caseload management, monitor attrition risk indicators.
- Monitor at-risk students and actively provides referrals for support services, providing timely outreach to students through a variety of communication methods
- Monitor data and early alerts to ensure staff are conducting timely follow-up and interventions.
- Identify and support grant applications for federal, state, and local funding opportunities in partnership with the Dean of Students and Grants office.
- Provide supervision of practicum students.
- Serve on the CARE and Behavior Intervention Team (BIT).
- Ensure maintenance of licensure credentialing for all appropriate staff and promote professional development.
- Responsible for data collection and analysis.
- Other duties as assigned
Related Duties:
- Coordinate and/or provide crisis intervention services to meet students’ emergency needs during office hours and after hours as needed.
- Serve as back-up to personal counseling for students and makes community agency referrals as needed.
- Maintain records, reports and data as needed for student success audits and grant reporting.
- Maintain current knowledge of theory, practice, and ethics within the counseling profession.
Hours/Schedule: Work schedule will typically be day-shift hours (8am-5pm) on campus, with occasional nights or weekends as required.
Minimum Qualifications:
Minimum Required Knowledge, Skills and Abilities:
- Master’s degree in Counseling or related mental health field from a regionally accredited college or university.
- Licensed Professional Counselor (LPC) OR Licensed Clinical Social Worker (LCSW).
o Must meet all qualifications for licensure in the state of Michigan.
- At least three (3) years’ experience in a counseling setting.
- At last three (3) years’ experience leading a team in a dynamic fast pace environment.
- Experience with technology, systems, and tools used to provide and enhance services supporting students.
- Strong communication skills including— presentation, public speaking, oral and written.
- Ability to exhibit leadership, initiative, enthusiasm, teamwork and collaboration with faculty, staff and students.
- Proven excellent interpersonal skills for effective regular contact with diverse internal and external stakeholders.
- Strong multicultural competency with extensive experience and working knowledge in DEI.
Preferred Qualifications:
Additional Preferred Qualifications:
- At least three (3) years’ experience in a college/university counseling setting.
- At last three (3) years of relevant progressive leadership and professional experience in higher education.
- Prior experience supervising mental health clinicians.
- Evidence of specific training in trauma informed care.
- Demonstrated knowledge of integrated care and ability to effectively lead an integrated model of student wellness.
Posting Date:
02/07/2025
Closing Date:
03/06/2025
Open Until Filled
No
Special Instructions to Applicants:
At WCC, we value diverse experiences and perspectives. If you’re excited about this role and meet the minimum qualifications but not all of the preferred qualifications, we encourage you to still apply. We believe that some skills can be developed, and a varied background may bring a unique contribution to our team. If you have a passion for our mission and can convey your transferrable skills related to the position, we’d love to hear from you.
Washtenaw Community College is an Affirmative Action/Equal Opportunity Employer
Salary/Hourly Rate:
$86,617 - $95,279
Salary Comments:
Current Washtenaw Community College Employees Salary is determined by BOT Policy 5005***An Administrative Group employee whose job has been reclassified or who is promoted to a new position shall have his/her salary set at the new salary range minimum or at 10% above current salary, whichever is greater. Starting rate/salary is determined based on education and work history listed on application.
Salary : $86,617 - $95,279
