What are the responsibilities and job description for the Office Administrator position at Waste Connections?
Office Administrator
Location: Fort Collins, Colorado
Job Type: Full-time
Salary: $18 - $20 per hour AND $2,000 Retention Bonus
About the Role:
Waste Connections seeking a Office Administrator to join our team and provide top-notch support to our customers. The ideal candidate is a problem solver with excellent communication skills who thrives in a fast-paced environment.
Key Responsibilities:
- Respond to customer inquiries via phone, email, and chat
- Provide accurate product and service information
- Resolve customer issues efficiently and professionally
- Maintain customer records and update account information
- Collaborate with other departments to address customer concerns
- Follow company policies and procedures to ensure customer satisfaction
- Accepting payments from customers, researching customer billing inquiries and updating customer account information.
- Interacting with customers and Waste Connections employees to determine service requirements, resolve problems or complaints, and seeks cost-effective, safe environmentally sound solutions to service issues.
- Data Entry
Qualifications & Skills:
Previous customer service experience or office admin preferred (but not required)
Strong verbal and written communication skills
Ability to multitask and work in a fast-paced setting
Proficiency in Microsoft Office and customer service software
Problem-solving and conflict-resolution skills
High school diploma or equivalent (college degree a plus)
Benefits:
Competitive salary & performance bonuses
Health, dental, and vision insurance
Paid time off & holidays
Career growth opportunities
Employee discounts & perks
To be considered for any of our current openings you must complete an application at www.wasteconnections.com . Application information and additional instructions can be found once you select your position of interest.
#INWCC
Salary : $18 - $20
