Front Desk/Insurance Specialist

Job Overview
We are seeking a dedicated and professional Front Desk Insurance Specialist to join our team. The ideal candidate will serve as the Dental Insurance Specialist for our clients and visitors, providing exceptional customer service and administrative support. This role requires strong communication skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment.

Responsibilities

• Greet and assist clients and visitors in a friendly and professional manner.
• Manage incoming calls, emails, and inquiries with excellent phone etiquette.
• Manage Insurance claims, including but not limited to submit, manage outstanding, denials and corrections as needed.
• Perform clerical duties such as filing, data entry, and maintaining office supplies.
• Utilize computer systems effectively, including Eaglesoft, Vyne, and Dental Intelligence, to manage documents and communications.
• Ensure the front desk area is tidy and welcoming at all times.
• Handle patient records with confidentiality and accuracy if in a medical setting.
• Assist with scheduling, billing inquiries and overdue account collections or other administrative tasks as needed.

Requirements

• Previous experience in a front desk or clerical role is preferred.
• Strong computer literacy skills, particularly with Eaglesoft, Vyne, and Dental Intelligence applications.
• Excellent time management skills to prioritize tasks effectively.
• Bilingual abilities are a plus to enhance communication with diverse clientele.
• Familiarity with medical receptionist duties is advantageous but not mandatory.
• Demonstrated ability to maintain professionalism under pressure while providing outstanding customer service.
• Strong organizational skills and attention to detail are essential for this role.

If you are passionate about providing exceptional service and thrive in a dynamic environment, we encourage you to apply for the Front Desk Insurance Specialist position today!

Job Type: Full-time

Pay: $15.86 - $20.00 per hour

Expected hours: 28 – 34 per week

Benefits:

• 401(k)
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• No weekends

Work Location: In person

Salary : $16 - $20