What are the responsibilities and job description for the Front Desk Receptionist position at Way of Life Wellness Center?
Job Overview
Chiropractic Wellness - Office Assistant / Reception
We are an efficient, friendly and productive office looking to fill a part time-full time position in our growing chiropractic office.
The staff person we are looking for is:
A positive, outgoing, people-magnet who is willing to roll up their sleeves!
Fun to work with as a part of a dedicated team!
You care about people and want to make a difference!
You love to talk to people and make them feel welcome!
You are organized and able to get things done!
If you are a great people-person, you are going to love the opportunity to make a difference and be a leader!
DUTIES
* Greet patients and give extra care and love that makes them feel at home. You make sure everyone has fun when they come to our clinic!
* Answer phones with upbeat, positive energy!
* Take care of daily opening and closing procedures and handle the day-to-day office duties.
* Schedule and manage patient flow to give all patients great service and a WOW experience!
* Patient recall to help patients stay on track for the care they need.
* Track patient visits, office stats and patient accounts.
* Help patients with their financial arrangements and take payments, with light billing, tracking balances, posting and producing statements.
* Writing letters, preparing packets, filing, general office support, giving stickers to kids, opening the door for someone who has their hands full, offering a snack to a hungry working mom, and whatever else comes up!!
* Keep the office looking tidy, organized and beautiful!
* Promote office events, help with marketing and patient education.
* Assisting your doctors in their mission to serve their community with excellent chiropractic care.
REQUIREMENTS:
o Our minimum requirement is a two-year associate degree of any type.
o Must be computer savvy, and be able to carry yourself well displaying polish, maturity and confidence.
o Must be comfortable discussing finances with patients. Sales and marketing experience is a plus, but not required.
A shy person would not be happy in this position. You have to like to work in an office where you get to talk to many people in person and on the phone. Someone who has corporate skills, but is really looking to do something more personal, make a difference, and work as part of a small dedicated team!
Customer service is VERY IMPORTANT in our office and we strive to give every patient the "WOW" experience, so our ideal candidate really has to CARE about PEOPLE, the quality of his/her work, and be willing to give their all!!
WE ARE LOOKING FOR A VERY SPECIAL CANDIDATE!!
We want a person with great energy! If you are fun to work with, are someone who will apply themselves to learning and then mastering procedures, can take direction yet be creative and innovative in the office, we would love to meet you! Our office is growing, and we want someone who wants to grow with us! We are looking for someone who is conscious of his or her own health, knows the value of good health and feels confident in directing others towards the help they need!
You will enjoy our up-beat, positive goal-oriented environment, and will love getting to know the fantastic individuals, couples and families that come in for care. You will get to attend seminars for motivation training and self-enrichment, and you will get the added benefit of excellent chiropractic care for yourself. You will help your doctors serve more people in our community with excellent chiropractic care.
Job Types: Full-time, Part-time
Pay: $22.00 - $24.00 per hour
Schedule:
- 8 hour shift
- Rotating weekends
Work Location: In person
Salary : $22 - $24