What are the responsibilities and job description for the Front Desk Representative position at Web Craft Stylers?
Job Title : Front Desk Representative
Location : Charlotte, NC
Job Type : Full-Time
Job Summary :
We are seeking a dedicated and enthusiastic Front Desk Representative t o join our dynamic team in Charlotte. In this role, you will be the first point of contact for our clients and visitors, providing exceptional customer service while ensuring the smooth operation of the front desk. Your responsibilities will include greeting guests, managing phone calls, and handling inquiries with professionalism and efficiency.
Key Responsibilities :
Greet and welcome guests in a friendly and professional manner
Answer phone calls, respond to inquiries, and direct calls as needed
Manage appointment scheduling and maintain an accurate calendar
Assist with the check-in and check-out process for clients
Provide information about services, facilities, and local attractions
Handle administrative tasks such as filing, data entry, and billing inquiries
High school diploma or equivalen
Excellent verbal and written communication skills
Strong organizational skills and attention to detail
Ability to multitask and handle a fast-paced environment
Proficient in MS Office Suite and familiarity with office equipment
What We Offer
Competitive hourly wage ($16 - $22 per hour).
Comprehensive health, dental, and vision insurance.
401(k) retirement plan with employer match.
Paid time off and company holidays.
Opportunities for growth and career advancement.
Salary : $16 - $22
