What are the responsibilities and job description for the Customer Success Coach position at Webhelp?
Requirements
To succeed in this role, you will need:
- Minimum 3 years of proven work experience in a sales leadership role
- Consistent track record of success with a passion for exceptional customer experience and driving team performance
- Well-versed in selling methodologies
- Strategically minded with an operational outlook
- Excellent people management, leadership, and coaching skills
- Record of developing and retaining employees
You should also be able to maximize revenue through best practices, possess knowledge of Microsoft programs, and be capable of making decisions under conditions of uncertainty or limited data.
