What are the responsibilities and job description for the Accounts Receivable/Customer Service Representative position at Weed Man Lawn Care?
Job Overview
Weed Man, a locally owned and operated franchise and part of the largest lawn care network in North America, is looking for a detail-oriented and organized Accounts Receivable/Customer Service Representative to join our close-knit team. In this role, you’ll help manage our accounts receivable processes, ensure timely payment collection, and maintain accurate financial records—all while building relationships with local homeowners over the phone. You’ll also assist with other administrative duties that help keep our business running smoothly.
As a member of our team, you’ll enjoy a competitive salary, performance incentives, and comprehensive paid training to set you up for success. We take pride in fostering a supportive and friendly workplace where your passion and enthusiasm will thrive. Join us and experience the fulfillment of being part of a locally rooted team that values your personal growth and contributions!
Duties
- Process and record all incoming payments accurately and timely.
- Manage accounts receivable aging reports and follow up on outstanding invoices.
- Posting customer payments by recording cash, checks, and credit card transactions in our accounting system.
- Working with the sales or customer service team to process refunds and adjustments.
- Communicate with clients regarding payment discrepancies and negotiate payment terms when necessary.
- Perform data entry tasks related to financial transactions and maintain organized records.
- Collaborate with other departments to resolve billing issues and improve processes.
- Maintain confidentiality of sensitive financial information while adhering to company policies.
- Assist with incoming customer service phone calls.
Skills
- Proven experience in accounts receivable or a similar role.
- Strong understanding of debits and credits, journal entries, and basic accounting principles.
- Strong phone etiquette and excellent communication skills for effective client interaction.
- Ability to negotiate effectively with clients regarding payment terms.
- Proficiency in data entry with a high level of accuracy.
- Basic math skills for accurate calculations and reconciliations.
- Proven ability to calculate, post and manage accounting figures and financial records.
- Attention to detail and strong organizational skills are a must.
- Ability to work independently as well as part of a team in a dynamic environment.
- Previous experience in customer service or collections is a plus but not required.
If you are a motivated individual with a keen eye for detail, a passion for finance, and a commitment to excellence, we invite you to apply for the Accounts Receivable Representative position and become a valued member of our team.
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Expected hours: 32 – 40 per week
Benefits:
- Health insurance
- Paid time off
- Vision insurance
- Dental Insurance
Schedule:
- 8-hour shift
- Day shift
- Monday to Friday
Supplemental Pay:
- Commission pay
Experience:
- Accounting: 1 year (Preferred)
- Microsoft Excel: 1 year (Preferred)
Ability to Commute:
- Albion, NY 14411 (Required)
Work Location: In person
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Expected hours: 32 – 40 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Supplemental Pay:
- Commission pay
Experience:
- Accounts receivable: 1 year (Required)
Ability to Commute:
- Albion, NY 14411 (Required)
Work Location: In person
Salary : $17 - $20