What are the responsibilities and job description for the Customer Service Representative position at Weed Patrol?
Job Overview
We are seeking a dedicated and detail-oriented Customer Service Representative to join our team. In this role, you will be the first point of contact for our clients, providing exceptional support and assistance. Your ability to manage inquiries efficiently and maintain a positive attitude will be crucial in ensuring customer satisfaction. The ideal candidate will possess strong organizational skills and a commitment to delivering high-quality service.
Duties
- Respond promptly to customer inquiries via phone, email, or chat, ensuring clarity and professionalism.
- Manage customer accounts, including data entry and calendar management for appointments.
- Assist with administrative tasks such as proofreading documents and maintaining organized records.
- Provide support related to dental or medical services, acting as a knowledgeable resource for clients.
- Collaborate with team members to resolve issues and improve service processes.
- Maintain accurate records of customer interactions and transactions in our computerized system.
- Uphold company policies and procedures while delivering outstanding customer support.
Experience
- Previous experience in a customer service role is preferred, particularly in dental or medical receptionist positions.
- Strong time management skills with the ability to prioritize tasks effectively.
- Proficient in data entry and administrative functions, demonstrating attention to detail.
- Excellent organizational skills, capable of managing multiple tasks simultaneously.
- Familiarity with calendar management tools and software is advantageous.
- A positive attitude and strong communication skills are essential for success in this role.
Join us in providing exceptional service while developing your career in a supportive environment!
Job Types: Full-time, Part-time
Pay: $20.00 - $24.00 per hour
Expected hours: 20 – 50 per week
Benefits:
- 401(k) matching
- Flexible schedule
- Paid time off
- Retirement plan
Schedule:
- 10 hour shift
- 4 hour shift
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $20 - $24