What are the responsibilities and job description for the Learning and Development Specialist - Public Safety Communications position at Weld County, CO?
Compensation Range
$36.99 - $46.86
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Job Description Summary
The Learning & Development Specialist is a highly skilled learning and development professional who is passionate about creating and delivering structured, engaging, interactive learning experiences to enhance the performance of emergency communications staff.
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Job Description
Continuing Education - 60%
- Designs, develops, and delivers all in-house continuing education.
- Creates and deploys marketing strategies for learning initiatives.
- Acts as a change agent by liaising with employees across all shifts to generate excitement and engagement with learning and change initiatives to boost participation, retention, and results.
- Collaborates with employees to analyze and assess training needs and the transfer of learning to behavior from a ground level perspective.
- Regularly engages with employees across all shifts and create meaningful relationships to bridge the gap between Learning & Development and Operations.
- Conducts annual re-certifications. Competency evaluations and remedial training as needed.
- Performs administrative functions necessary to deliver and document continuing education.
- Works varying shifts and times as needed to deliver continuing education to all line level operational personnel.
New Hire Training - 40%
- Designs, develops, and delivers all in-house new hire classroom training.
- Onboards new hires and manages the transition from classroom to on-the-job training.
- Assists in setting up new hire schedules from onboarding though final sign off.
- Conducts competency evaluations throughout the new hire training process.
- Performs administrative functions necessary to deliver and document onboarding.
- Works varying shifts and times as needed to conduct new hire and on-the-job training.
Required for All Jobs
- Performs other duties as assigned
- Complies with all policies and standards
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Required Qualifications
Required Education:
- Required Education: High School Diploma/GED
Required Work Experience:
- 2 or more years of experience working in a public safety emergency communications center.
and
- 2 or more years of experience in a training focused role.
- A minimum rating of “pass” or “meets standards” in every category of the most recent performance evaluation for internal candidates.
- Fully trained for internal candidates.
- Any combination of education and experience that demonstrates the ability to perform the job will be considered.
Preferred Work Experience
- Experience in a learning and development focused role conducting both classroom and on-the-job training.
- Experience using a variety of training applications and platforms.
- 1 or more years of experience as a certified trainer for internal candidates.
- 1 or more years of experience managing direct reports.
Knowledge, Skills and Abilities:
- Creativity with the ability to innovate unique and novel approaches to designing and delivering content. High
- Emotional intelligence, empathy, and excellent interpersonal skills with the ability to establish rapport and build strong professional relationships. High
- Attention to detail. High
- Outstanding organization, coordination, prioritization, and time management skills. High
- Written and spoken communication skills with the ability to simplify complex subjects. High
- Presentation and facilitation skills. High
- Adept at coaching and the ability to deliver feedback clearly, constructively and in a way that motivates. High
- Technological savvy. High
- Ability to acquire knowledge and skill independently without the benefit of formal instruction. High
- Ability to work independently, manage multiple priorities, and follow through on assignments with minimal guidance. High
- Knowledge of operational policies and procedures. High
Licenses and Certifications:
- DL NUMBER - Driver License, Valid and in State and maintain for the duration of employment.
- Obtain CCIC/NCIC Certification within 6 months of hire and maintain for the duration of employment.
- Obtain International Academies of Emergency Dispatch Emergency Medical Dispatch Certification within 6 months of hire and maintain for the duration of employment.
- Candidate must pass a criminal background check prior to employment start date.
This position is non-exempt from the minimum wage and overtime requirements of the Fair Labor Standards Act and is therefore eligible for overtime pay.
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Weld County provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Salary : $37 - $47
