Chief Operating Officer

Description

WELLMORE, INC.
POSITION TITLE: Chief Operating Officer
PROGRAM: Overseas all non-clinical administrative operations of Wellmore, Inc. 
GENERAL STATEMENT OF RESPONSIBILITIES:
Reporting to the CEO, the Chief Operating Officer (COO) will provide strategic leadership, management, planning, and enhancement of Wellmore’s internal financial and organizational systems and infrastructure, helping Wellmore to fulfill our mission. The COO sits on the Leadership team and will oversee the administrative operations of the organization with direct oversight of across multiple operation areas such as (Finance, Human Resources, IT, HIM, Development, Marketing and Compliance/Quality/Accreditation and Facilities).
The COO will have a strong day-to-day leadership presence and serve as a steward of Wellmore’s values, supporting high performance and positive staff morale.

This role requires a thoughtful, highly adaptable, and strategic leader with strong management experience. They will have a “roll-up-your-sleeves” attitude, approach difficult decision-making with care and intention, and have experience in designing and optimizing business and operations processes and systems. They will also have experience in managing teams through organizational growth and change and possess a deep understanding of motivating, mobilizing, and supporting staff, as well as evaluating systems and policies to increase effectiveness. The COO will have strong analytical capabilities, including the ability to think critically and to propose and implement change successfully.

Strategy, Vision, and Leadership
•    Serve as a strategic financial adviser and thought partner to the CEO in organization-wide planning and development.
•    Develop and implement organizational systems and processes to maximize efficiency and support future growth.
•    Support the implementation of Wellmore’s strategic plan with a particular focus on financial planning, sustainability and strong talent management.
•    Through action and behavior, model best practices, habits, and practices for staff.
•    Identify and assess emerging operations gaps, working to proactively overcome and address issues and gaps.
•    Build a culture that attracts and retains top talent for all positions at the organization.
•    Serve as an advisor to Leadership and senior staff. 
Operations Management

•    Lead the day-to-day internal operations and work to solve issues quickly and effectively with an eye toward the best interests of the organization. 
•    Ensure the organization has the necessary infrastructure, including technology and facilities, to operate effectively and on scale as needed.
•    Oversee the organization’s risk management and compliance responsibilities, implementing policies and systems to ensure the organization adheres to all relevant regulations and federal employment laws.
•    Manage and oversee vendor relationships, partnerships and contracts.
Financial Management
•    Advise the CEO regarding opportunities for continuous improvement of the organization’s fiscal function and performance.
•    Provide hands-on leadership of finance and accounting, including budget development and monitoring, grants management and compliance, cash and investments, accounts payable and receivable, payroll, tax, audit, and governance.
•    Collaborate with the Finance Committee of the Board on financial matters 
Team Management and Culture
•    Serve as a thought partner, coach, mentor, and supervisor to staff responsible for directing the organization’s internal operating systems, including the Vice Presidents for Finance, Administration, Development and Director of Human Resources.
 

Qualifications

•    Master’s degree from a licensed and regionally accredited university, in business, accounting, or nonprofit management, or equivalent, experience/expertise, although a CPA is Preferred (but not required).
•    Experience working within nonprofits is highly preferred. 
•    Senior management experience working cross-functionally across finance, operations, administration, human resources, and IT in complex organizations. 
•    Demonstrated strategic financial, budget, and human resource management skills and experience.
•    Experience/exposure working with Financial Edge accounting software.
•    Experience/exposure with grant management with Connecticut State revenue platform preferred but not required. 
•    Demonstrated experience with technology, systems, and project leadership.
•    Effective and persuasive communicator, strong interpersonal skills, and the ability to communicate and collaborate with a broad range of audiences.
•    Superior problem-solving, managerial, and conflict-resolution skills.
•    Judgment and discretion to manage confidential and difficult matters.
•    Ability to work strategically and collaboratively across the organization.
•    Effective, versatile, and action oriented.
•    Ability to work well under pressure with tight deadlines and multiple priorities. 
•    Ability to pass a background investigation and drug screening.
 

Salary : $220,000 - $250,000