What are the responsibilities and job description for the Medical Office Receptionist position at West Derm Center?
West Derm Center is seeking qualified candidates for several locations in the Bronx. Interested candidates must be: Professional, energetic, computer savvy, have the able to multi-task, be self-motivated, possess excellent patient relation & customer service skills, be a team player, and have experience in a very busy medical office!
Must be experience with EMR Eclincalworks ,Strong communication, interpersonal, and organizational skills.-Excellent patient relation and customer service skills.-Must be an engaging and professional communicator with excellent phone and e-mail etiquette.-Prefer prior experience working in a dermatology / medical environment.-
Open availability to work 9-5pm Weekdays. Must speak Spanish.
Medical Office Receptionist Job Responsibilities
Responsible for front office receptionist & secretarial Duties of a medical office. Supports medical staff to ensure the office is running smoothly by answering phone calls, scheduling patient appointments, maintaining office files and patient records on a timely basis, participating in the training of other front office staff, etc.
PRIMARY RESPONSIBILITIES (may include, but not limited to) :
- Answer Phones
- Maintain daily appointments schedule, Schedule patient appointments, confirm appointments for following day.
- Check and take detailed messages for Physicians and Physician Assistants, and other office personnel.
- Relay messages to appropriate party, return patient phone calls in a timely manner.
- Ensure that patient/pharmacy/provider requests are followed up on.
- Coordinate with Medical Assistants and providers to ensure the completion of prior authorizations and appropriate changes to prescriptions when needed.
- Document patient visits, insurances and copays on a daily basis.
- Check eligibility and referral requirements for each patient prior to visit.
- Perform Data Entry: Enter new patient information into ECW, Update patient information (including demographic and insurance information, medical notes, referrals, etc.) at every visit.
- Collect payments at the time of service
- Assist in the training of other front office staff.
- Maintain the neatness of the front office.
- Maintain the confidentiality of all patient information.
- Maintain inventory of office supplies and inform Office Manager when supplies are needed.
REQUIRED:
Must be Fluent in Spanish
At least 1 year of Prior Experience
EMR Used:
- Not listed / Other
Job Duties:
- Greeting visitors
- Scheduling
- Correspondence
- Answering and routing phone calls
Typical end time:
- 5PM
Typical start time:
- 9AM
Work Remotely
- No
This Job Is Ideal for Someone Who Is:
- Dependable -- more reliable than spontaneous
- People-oriented -- enjoys interacting with people and working on group projects
- Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
- Autonomous/Independent -- enjoys working with little direction
- Innovative -- prefers working in unconventional ways or on tasks that require creativity
- High stress tolerance -- thrives in a high-pressure environment
Job Type: Full-time
Pay: Up to $20.00 per hour
Expected hours: 40.00 per week
Benefits:
- 401(k)
Medical Specialty:
- Dermatology
Schedule:
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Dermatology: 1 year (Required)
- Customer service: 1 year (Required)
- Medical terminology: 1 year (Required)
- Computer skills: 1 year (Required)
Language:
- Spanish (Required)
Ability to Relocate:
- Bronx, NY 10469: Relocate before starting work (Required)
Work Location: In person
Salary : $20