What are the responsibilities and job description for the Cinema Rental Coordinator position at West Newton Cinema Foundation?
The West Newton Cinema Foundation values excellence in customer service and strives to create unforgettable experiences for our patrons.
We invite applications for the position of Cinema Rental Coordinator. As the chosen candidate, you will play a key role in managing private rentals and ensuring a seamless, enjoyable experience for our clients from start to finish.
This part-time role offers the flexibility to work from home, balancing remote administrative tasks with in-person attendance at scheduled events.
- Process incoming private rental inquiries via phone or email.
- Gather essential information from potential clients and assess event viability.
- Collaborate with cinema staff to secure suitable dates and finalize bookings.
Main Responsibilities:
- Contact clients the week preceding their event to confirm event details.
- Be present on-site on the day of the event to welcome the rental party, meet their needs, and facilitate setup.
- Event Follow-Up: Connect with clients following the event to thank them and gather feedback.
You will also be responsible for:
- Maintaining accurate records using Microsoft Office applications, such as Excel and Word.
In this role, we seek someone with:
- A friendly, approachable demeanor when interacting with clients, whether in person or over the phone.
- A professional attitude towards problem-solving and issue resolution before, during, or after events.
- Flexibility to work evenings and weekends as needed for scheduled events.
This part-time role demands 15-25 hours per week. Work can be done from home, and in-person attendance is only required on event days. Evenings and weekends are necessary for scheduled events.
