What are the responsibilities and job description for the Call Center Representative position at West Shore?
We are on a mission to do something that has never been done before - to build the first nationwide home remodeling brand. That requires a high level of imagination, commitment, and determination from people who take extreme ownership of their circumstances. We are proud that our commitment to culture has earned us the 2024 Top Workplaces USA award as one of the nation's top employers, as well as distinct recognition in the following categories : Leadership, Purpose & Values, and Compensation & Benefits.
Inside Sales Representative
Our Inside Sales Team plays a critical role in West Shore Home's mission of Bringing Happiness to Every Home! As the first point of contact for our customers, you will initiate their journey by scheduling project consultations with our In-Home Sales Team.
What's in it for you? Enjoy unlimited monthly bonus potential , world-class training and development, and the chance to kickstart your career with an industry leading home improvement company!
Why Work at West Shore Home?
We are on a mission to do something that has never been done before - to build the first nationwide home remodeling brand. That requires a high level of imagination, commitment, and determination from people who take extreme ownership of their circumstances. We are proud that our commitment to culture has earned us the 2024 Top Workplaces USA award as one of the nation's top employers, as well as distinct recognition in the following categories : Leadership, Purpose & Values, and Compensation & Benefits.
What You'll Contribute
In this role, you can expect to :
- Receive inbound calls from customers interested in the products West Shore Home has to offer
- Schedule appointments for customers with our In-Home Sales Representatives
- Meet daily with your team and leaders to discuss action items and KPI's
- Earn bonuses based on the appointments you set
- Be the face of West Shore Home and create happiness with our customers More to Know :
- Schedule :
Monday - Friday 1 : 30pm - 10 : 00pm
We Invest in YOU
We believe that when employees know they are valued and safe, they'll bring their best efforts every day. That is why we go above and beyond to ensure that our teammates know just how much they mean to us, and we are proud to have earned Top Workplaces USA for Compensation & Benefits recognition.
We've got you covered with :
Our Growth Story
What started as a local window & door replacement company in a small Pennsylvania suburb has grown into a technology-enabled home improvement powerhouse with over 3,000 employees across 21 states. With continued national expansion plans, we have committed ourselves to staying true to our roots with a customer-first mindset and an employee-centric culture. While we come from different backgrounds and experiences, we are aligned by our values and are driven by a common goal - becoming America's Most Admired Home Remodeling Brand®.
Are you looking to enhance your sales skills, or to start your career in sales? Are you excited about the potential for uncapped monthly bonuses? We want to help you succeed in your career! West Shore Home offers numerous management training courses open to all employees to further your goals. If you are looking to unlock your potential and find out what you are truly capable of , there is no better place to do so.
It is the policy of West Shore Home to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and / or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. All employees are subject to a pre-employment screening process including a background check and drug screen. In addition, we will provide reasonable accommodations for qualified individuals with disabilities. If you require reasonable accommodation in completing the application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to your recruiter.
Salary : $20
