What are the responsibilities and job description for the Operational Support Specialist position at West Tree Services?
Who We Are:
West Tree Service, a Gunnison Company, has been a trusted provider of Right of Way (ROW) maintenance services for utilities. We specialize in vegetation management, including tree trimming and removal, herbicide application, and mowing. Our clients include Investor-Owned Utilities (IOUs) like Entergy and OG&E, Cooperatives, Municipalities, and gas pipeline companies. A clear ROW ensures utilities can deliver reliable and uninterrupted services to their customers. Most of our management team and supervisors are certified by the International Society of Arboriculture (ISA), promoting professional arboriculture practices.
We Offer:
- Weekly pay
- Paid Time Off & Holiday Pay
- Benefits package including medical, dental, vision & life insurance
- Growth & development within the company
- 401k 4% match
Job Summary:
As the Operational Support Specialist , you will play a key role in supporting operational and project management activities. This position is responsible for maintaining key systems, monitoring progress reports, coordinating schedules, and handling administrative tasks to ensure seamless project execution. The ideal candidate will have strong organizational skills, attention to detail, and the ability to work collaboratively across teams.
Job Responsibilities/Duties:
- Provide administrative support and assistance to the Regional President and other leadership staff.
- Assist in oversight of the field crew’s accurate use of production tracking and support communication on where improvements are needed.
- Set up new vendors and obtain insurance certificates for customers and vendors as required.
- Assist in monitoring and controlling project costs from initiation to completion, including reviewing bidding and proposals, tracking production progress reports, and reviewing/approving vendor invoices.
- Perform operations administrative duties including updating vendor records, crew support, purchase order entries, and fleet data management.
- Oversight of crew on-boarding and liaison with Human Resources.
- Receive and distribute pertinent information to appropriate staff in relation to project management.
- Perform additional administrative tasks as assigned by the Regional President.
Qualifications:
- Strong proficiency in Microsoft Office Suite (Excel, Outlook, Word) and familiarity with Power BI.
- Experience with project management or operational tools such as CMS is a plus.
- Excellent organizational and multitasking skills.
- Strong communication skills, both verbal and written.
- Ability to work independently and collaboratively in a fast-paced environment.
