What are the responsibilities and job description for the Program Specialist (WCC)/WDCE position at Westchester Community College?
Location: Valhalla, NY Category: Staff Positions Posted On: Tue Feb 25 2025 Job Description:
Reporting to the JobSTAR Program Director, the incumbent in this role will play a crucial part in executing a County-funded grant program aimed at providing educational and vocational services to DSS WCC JobSTAR students. Responsibilities include:
Serve as a liaison between the program, the public, and department employees to provide and gather accurate information.
Enroll students into various JobSTAR program offerings under the guidance of the Program Director.
Manage the complete lifecycle of student enrollment, from initial entry to final outcomes for each participant.
Maintain ongoing communication with student referral sources and students, ensuring accurate enrollment into the appropriate Course.
Monitor and meticulously document students' progress, attendance, and compliance at every stage of the program, encompassing short-term workforce training, employment placement, and retention.
Create and maintain comprehensive records of student accomplishments and advancements, tracking their journey from program enrollment to successful grant program completion. This includes but not limited to collecting and entering data based on student attendance, progress and completion status.
Contribute to the preparation of monthly reports that comprehensively outline the program's advancement towards meeting predefined objectives and desired outcomes Provide enrollment and achievement data as part of monthly performance measure indicator reporting.
Collaborate closely with Department of Social Services referral sources to guarantee smooth and accurate enrollment of referred students. Communicate with referral source on the student's eligibility enrollment, progress, completion and/or dismissal status.
Undertake internal administrative tasks, such as managing textbook inventory, computer equipment, MetroCards, as well as ordering necessary supplies before each semester begins.
Facilitate effective communication with instructors, assisting with class rosters, classroom assignments, and promptly addressing any concerns impacting daily instruction.
Act as a troubleshooter by analyzing data, preventing and resolving complex problems for subordinates, supervisors and other employees within the department or unit.
Supervise and maintain records of operational expenses and revenue to provide data to forecast spending patterns.
Ensure timely distribution of textbooks and instructional materials to both instructors and students.
Assist in formulating and implementing administrative policies and procedures to ensure full compliance with federal, state, and county regulations.
Contribute to the preparation and scrutiny of financial reports by processing purchase orders, requisitions, and managing invoices.
Collaborate with other WCC departments and faculty to coordinate programs, activities, special events, and potential funding opportunities that could enhance the experience and outcomes for JobSTAR students.
Fulfill any additional duties as assigned.
This role requires meticulous attention to detail, effective coordination, and a commitment to maintaining accurate records. The Program Specialist (WCC) will play a pivotal role in the success of the JobSTAR program by ensuring seamless operations and student support.
Job Requirements:
REQUIRED QUALIFICATIONS: It is required that the successful candidate possess a minimum of a Bachelor's Degree and two years of experience in the field of education, educational administration, recruitment and/or training, or in the analysis of program operations, marketing or customer services. The satisfactory completion of 30 credits towards a Master's Degree may be substituted for each year of the experience.
All candidates must have evidence of responsiveness to and an understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of non-traditional adult students, as these factors relate to the need for equity-minded practice.
PREFERRED QUALIFICATIONS: Experience with employment and training programs is strongly preferred. Experience with management information system databases, PeopleSoft, Microsoft Office Suite and other information technology systems is also strongly preferred. Bilingual (Spanish speaking) is preferred.
Additional Information:
WORK SCHEDULE: This a full-time grant funded position. The work schedule is Monday through Thursday, Saturdays 9am-5pm, and possible evenings will be required.
SALARY & BENEFITS: The starting salary is $72,217. Additional compensation with seniority steps maximize at a salary of $89,465. Benefits include comprehensive health coverage, a choice of defined benefit and/or defined contribution pension plan, generous leave benefits, and access to tax sheltered annuities and a deferred compensation plan.
POSITION EFFECTIVE: The position will remain open until filled.
Reporting to the JobSTAR Program Director, the incumbent in this role will play a crucial part in executing a County-funded grant program aimed at providing educational and vocational services to DSS WCC JobSTAR students. Responsibilities include:
Serve as a liaison between the program, the public, and department employees to provide and gather accurate information.
Enroll students into various JobSTAR program offerings under the guidance of the Program Director.
Manage the complete lifecycle of student enrollment, from initial entry to final outcomes for each participant.
Maintain ongoing communication with student referral sources and students, ensuring accurate enrollment into the appropriate Course.
Monitor and meticulously document students' progress, attendance, and compliance at every stage of the program, encompassing short-term workforce training, employment placement, and retention.
Create and maintain comprehensive records of student accomplishments and advancements, tracking their journey from program enrollment to successful grant program completion. This includes but not limited to collecting and entering data based on student attendance, progress and completion status.
Contribute to the preparation of monthly reports that comprehensively outline the program's advancement towards meeting predefined objectives and desired outcomes Provide enrollment and achievement data as part of monthly performance measure indicator reporting.
Collaborate closely with Department of Social Services referral sources to guarantee smooth and accurate enrollment of referred students. Communicate with referral source on the student's eligibility enrollment, progress, completion and/or dismissal status.
Undertake internal administrative tasks, such as managing textbook inventory, computer equipment, MetroCards, as well as ordering necessary supplies before each semester begins.
Facilitate effective communication with instructors, assisting with class rosters, classroom assignments, and promptly addressing any concerns impacting daily instruction.
Act as a troubleshooter by analyzing data, preventing and resolving complex problems for subordinates, supervisors and other employees within the department or unit.
Supervise and maintain records of operational expenses and revenue to provide data to forecast spending patterns.
Ensure timely distribution of textbooks and instructional materials to both instructors and students.
Assist in formulating and implementing administrative policies and procedures to ensure full compliance with federal, state, and county regulations.
Contribute to the preparation and scrutiny of financial reports by processing purchase orders, requisitions, and managing invoices.
Collaborate with other WCC departments and faculty to coordinate programs, activities, special events, and potential funding opportunities that could enhance the experience and outcomes for JobSTAR students.
Fulfill any additional duties as assigned.
This role requires meticulous attention to detail, effective coordination, and a commitment to maintaining accurate records. The Program Specialist (WCC) will play a pivotal role in the success of the JobSTAR program by ensuring seamless operations and student support.
Job Requirements:
REQUIRED QUALIFICATIONS: It is required that the successful candidate possess a minimum of a Bachelor's Degree and two years of experience in the field of education, educational administration, recruitment and/or training, or in the analysis of program operations, marketing or customer services. The satisfactory completion of 30 credits towards a Master's Degree may be substituted for each year of the experience.
All candidates must have evidence of responsiveness to and an understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of non-traditional adult students, as these factors relate to the need for equity-minded practice.
PREFERRED QUALIFICATIONS: Experience with employment and training programs is strongly preferred. Experience with management information system databases, PeopleSoft, Microsoft Office Suite and other information technology systems is also strongly preferred. Bilingual (Spanish speaking) is preferred.
Additional Information:
WORK SCHEDULE: This a full-time grant funded position. The work schedule is Monday through Thursday, Saturdays 9am-5pm, and possible evenings will be required.
SALARY & BENEFITS: The starting salary is $72,217. Additional compensation with seniority steps maximize at a salary of $89,465. Benefits include comprehensive health coverage, a choice of defined benefit and/or defined contribution pension plan, generous leave benefits, and access to tax sheltered annuities and a deferred compensation plan.
POSITION EFFECTIVE: The position will remain open until filled.
Salary : $72,217 - $89,465
