Sales Support Administrator

About The Role

We are looking for a highly motivated and detail-oriented individual to join us as a Sales Support Administrator. This role involves providing comprehensive administrative support to the sales team and ensuring smooth operations within the sales department. Key responsibilities include managing order processes, setting up new accounts for billing, preparing quotes, and coordinating shipments. You will also assist with account management, follow up on leads, and support outside sales team members with various administrative tasks.

Who We Are:

Western Global are global leaders in fuel storage for temporary power and mobile refueling applications. Our dedication to responsive fuel solutions and commitment to customer satisfaction have fueled our significant growth and we now have a workforce of over 120 employees in North America and growing! Throughout our journey we’ve resolutely stuck to our guiding principles to design and deliver world class products, led by people with integrity.

We pride ourselves on having a great culture that values Teamwork, Openness, Passion, Integrity, and Celebrating Success. Our Values guide the way we interact with one another and our customers, and we work together as a cohesive team to achieve our goals. Our great culture is a major contributor to our continued growth and success.

Don’t believe us? We’re proud to be a certified Great Place to Work across all locations! See what our team say about working for Western here - https://western-global.com/en/about/careers/

What will you be doing as our Sales Support Administrator?

• Utilize CRM system (NetSuite) to track opportunities, coordinate quotes with other subsidiary offices, and departments.
• Serve as the main contact for sales support, providing product guidance and updates.
• Manage orders from start to delivery and develop long-term customer relationships.
• Identify and manage sales opportunities with new and existing customers.
• Support outside sales team with market research and team administration tasks.
  
  

What we are looking for in our Sales Support Administrator:

• Excels in both verbal and written communication, effectively conveying ideas and information.
• Driven by a passion for delivering exceptional customer service and ensuring client satisfaction.
• Brings relevant experience and knowledge from the industry, contributing valuable insights.
• Meticulous attention to detail while efficiently managing multiple tasks and priorities.
• Skilled in using CRM and marketing automation software to streamline processes and enhance productivity.
• Demonstrates strong organizational skills, adept at prioritizing tasks to meet deadlines.
• Willingness to travel as needed.
  
  

What can we offer you?

We offer a market competitive pay and benefits program, as well as opportunities for advancement, knowledge and skills development, and recognition of achievements. In addition, we offer the following benefits to our employees:

• Medical, Dental & Vision Insurance
• Life Insurance
• Short-Term & Long-Term Disability Plans
• Personal & Professional Growth Opportunities
• Flexible Spending Accounts
• Generous Holiday & Vacation Program
• Annual Bonus & Salary Reviews
  
  

Western Global is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, color, religion, national origin, gender, sexual orientation, gender identity, disability, military/veteran status or other characteristics protected by law.