Marketing Coordinator

Department: Marketing, Western Healthcare Alliance

Reports To: Marketing & Program Development Director
Status: Hourly/Non-Exempt

Supervisory Role: None

Position Pay Range: $22.64 - $31.25

Location: Grand Junction, CO. In-Office Position, Hybrid option possible. 

Benefits include: Medical, Dental, Vision, 401k with 5% company match, Paid Hours Off accrual of 3 weeks the first year starts immediately, 7 Paid Holidays, FSA, Group Discounts, Life & LTD, EAP, Wellness.

We don’t fill positions, we hire individuals…

Our culture is important and ensuring we have the right staff is critical. We encourage employee growth, provide learning opportunities, and often promote from within. Are you dependable, empathetic, and have an excellent work ethic? If so, you might be a good fit for us!

About Western Healthcare Alliance

Western Healthcare Alliance (WHA) began in 1989 when a small group of rural Colorado hospitals decided that there was power in numbers.  Today, WHA celebrates over 30 years of collaboration with healthcare members in Colorado, Utah, and Michigan.  A subset of WHA members own Healthcare Management, a sister company of WHA, which provides revenue cycle solutions to healthcare entities.  Developing and managing a menu of member-owned and partner programs, WHA saves members money that helps them remain sustainable and viable in their communities. 

Summary

Provide marketing support through graphic design projects, website management, marketing campaigns, etc. in accordance with company branding strategy for all entities.

Essential Responsibilities

• Develop graphics and layouts for promotional materials, both printed and digital.
• Prepare finished copy and art by either printing in-house or coordinating with outside printers.
• Create, manage, and update multiple websites.
• Monitor and manage website analytics.
• Develop communications tools including email marketing campaigns, social media campaigns, presentations, etc.
• Monitor and update social media as directed.
• Design event registration websites and event email campaigns.
• Order promotional materials and manage product inventory.
• Maintain marketing library (digital and printed) and promotional materials.
• Assist with other marketing-related tasks as needed and/or assigned. 

Knowledge, Skills and Requirements

• High School diploma or equivalent, associate or bachelor’s degree preferred.
• 5 years marketing experience with graphic design.
• Demonstrable graphic design skills with up-to-date knowledge of Adobe Creative Suite – specifically Illustrator, In Design, and Photoshop.
• 3 year experience with web design and with WordPress.
• Possession of creative flair, versatility, conceptual/visual ability, and originality.
• Highly proficient in all design aspects.
• Excellent writing and proofreading skills.
• Advanced-level skills in Microsoft Office.
• Ability to post professional social media posts.
• Ability to interact, communicate and present ideas.
• Professionalism regarding time, costs and deadlines.
• Must have the following general office skills:

         o    Must be able to understand and follow simple oral and written instructions and adhere to prescribed departmental/company routines. 

         o    Must be able to operate the following office equipment:  multi-line telephone, fax machine, scanner and copy machine.

• Must have strong attention to detail and organizational skills. 
• Must be able to deal with confidential information with discretion and tact. 
• Must be able to multi-task and work independently.
  

Certificates, Licenses, Registrations

None

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data.

Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

Business Acumen - Understands business implications of decisions. Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Stays calm and respectful when managing difficult situations; Uses empathy when managing emotional customer situations; Meets commitments.

Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Participates in meetings.

Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Stays calm and respectful when managing difficult situations; Uses empathy when managing emotional customer situations; Meets commitments.

Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.

Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed; Resolves problems in a timely manner.

Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.

Interpersonal - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.

Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals. Oral

Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values.

Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.

Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

Project Management - Coordinates projects; Communicates changes and progress; Completes projects on time and budget.

Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.

Reasoning - Ability to define problems collects data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Teamwork - Balances team and individual goals and responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone's efforts to succeed.

Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

Salary : $23 - $31