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Receptionist

Western Piedmont Council of Governments
Hickory, NC Full Time
POSTED ON 12/13/2024 CLOSED ON 1/31/2025

What are the responsibilities and job description for the Receptionist position at Western Piedmont Council of Governments?

The Western Piedmont Council of Governments (WPCOG) is currently seeking energetic, self-motivated, and detail-oriented candidates for the position of Receptionist. The WPCOG is an innovative and forward-thinking organization dedicated to addressing planning issues for the region. Situated in the beautiful rolling hills and mountains of western North Carolina, WPCOG is a regional governmental agency owned by the 28 local governments in the region and organized in 1968 to provide long-range planning, technical assistance, and regional delivery of services. Our organization is one of 16 regional councils in North Carolina formed under NC General Statutes 160A 470-478. Local governments eligible for WPCOG membership include Alexander, Burke, Caldwell, and Catawba Counties located in Western NC and the 24 cities and towns within those counties.

WPCOG is organized into seven departments including: Administration; Area Agency on Aging; Finance; Community and Economic Development; Community and Regional Planning; Regional Housing Authority; Workforce Development.

POSITION DESCRIPTION:

The Receptionist provides a variety of administrative services to many of the seven work groups that comprise WPCOG. Responsibilities include answering calls and greeting and directing visitors as well as returning messages; preparing moderately complex administrative work and data entry; producing word and other Microsoft Office documents, correspondence and reports; works to prepare routine mail as well as large mailings for the postal system; maintains and processes various files and files department records as appropriate; and conducts simple inventories and assists with ordering agency administrative supplies.

QUALIFICATIONS:

  • Excellent verbal and written communication skills are essential.
  • Graduation from a standard high school preferable with an associate’s degree or higher in business or related course preferred.
  • Must have strong computer and interpersonal skills as well as knowledge of modern office practices and equipment.
  • A working knowledge of office equipment, computers and current software with a minimum of two years’ related experience.
  • An equivalent amount of education and experience may be considered.

SALARY & BENEFITS:

The hiring range for this position is $35,108 - $43,886. New hires are eligible for up to a 5% increase with the successful completion of a probationary period.

HOW TO APPLY:

This position is open until filled but apply by October 21st for first consideration! Please submit a cover letter, resume, references, and WPCOG application to Human Resources Manager, Tasmin Mack, at WPCOG, P.O. Box 9026, Hickory, NC 28603. Electronic application materials are acceptable, tasmin.mack@wpcog.org. Questions should be directed to Tasmin at (828) 485-4275. Final candidates will be subject to an interview process. The WPCOG is an Equal Opportunity Employer.

Job Type: Full-time

Pay: $35,108.00 - $43,886.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible schedule
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Parental leave
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Education:

  • Associate (Required)

Experience:

  • Customer service: 1 year (Preferred)
  • Computer skills: 1 year (Required)

Ability to Relocate:

  • Hickory, NC 28601: Relocate before starting work (Required)

Work Location: In person

Salary : $35,108 - $43,886

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