What are the responsibilities and job description for the Medical Office Receptionist position at Western Vascular Institute?
At Western Vascular Institute we are looking for a Full-Time, Medical Office Receptionist to assist with patients Check In Outs. You will act as the ‘face’ of our company and ensure visitors receive a heartwarming welcome. You will coordinate all front desk activities, including calls, appointment scheduling and patient services (Insurance Referral process).
As a Medical Office Receptionist, you should combine a pleasant personality with a dynamic professional attitude. Our ideal candidate has a solid customer service approach and can work efficiently in a fast paced environment with the ability to multi-task. Ultimately, you should be able to ensure our front desk provides professional and compassionate service to our patients.
Responsibilities
- Ensure front desk is tidy and has all necessary stationery and material (e.g. pens, forms and informative leaflets)
- Greet patients to ensure timely and accurate customer service
- Patient registration
- Answering telephones
- Fax filling
- Electronic chart preparation scheduling
- Collection of copays
- Ensure company’s policies and security requirements are met
Skills Experience
- Work experience as a Front Desk Coordinator/Receptionist is preferred
- Vascular experience is not required but is a HUGE PLUS
- EMR Knowledge - NextGen preferred
- Task oriented
- Must be a self-starter dependable
- Hands on experience with office machines (e.g. fax machines and printers)
- Thorough knowledge experience in customer service
- Excellent communication and people skills
- Good organizational and multitasking abilities
- Problem-solving skills
- High School diploma; additional certification(s) is a plus
- Must be fluent in both English Spanish preferred
- 401k with matching up to 5%
- Health Insurance
- Dental Vision
- Life insurance
- Accident Insurance
- LTD & STD
- Paid time off Paid sick time
- Travel reimbursement
Job Type: Full-time
