What are the responsibilities and job description for the Veterinary Receptionist - Tanglewilde Veterinary Clinic position at Western Veterinary Partners?
Tanglewilde Veterinary Clinic is seeking a Client Service Representative to join our reception team! Our CSRs serve a vital role as the first and last point of contact with a client and their pet. As the face of the hospital, they greet visitors with warmth and compassion, fostering trust in the veterinary team, and ensuring a welcoming atmosphere.
In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while multi-tasking between a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide. This position is ideal for candidates with a background in fast-paced customer service, who are friendly and outgoing, detail-oriented, excellent at multi-tasking, and committed to contributing to a team-focused environment.
This is a full-time position with a 4-10s schedule, and availability needed Monday-Saturday, with Thursdays off.
Full-time benefits and compensation:
- Compensation: $14-17/hour, based on experience and skillset
- Health package: Medical, dental, and vision insurance
- Life insurance and disability
- Employee Assistance Program
- 401k options
- Pet care discounts
Minimum qualifications and skillset:
- 1-3 years of client service experience
- Previous veterinary experience is [required/highly desired]
- Proficiency in the following skills:
- Computer skills
- Efficiency in busy work environment
- Team player
About Tanglewilde Veterinary Clinic:
We are a full-service, two-doctor, small animal practice that is well-equipped with a collaborative and fun staff. We provide a wide range of services and utilize state-of-the-art technology and a gentle touch to ensure our patients are given the best care possible. We strive to offer excellent medical, surgical, and dental care, emphasize exceptional client service, and provide our team with fulfilling careers where lifelong learning is always encouraged. We enjoy connecting with our Houston community, treat each pet as if they are our own, and are proud to be AAHA-accredited and Feline Friendly certified!
If you think youd make a great addition to our hospital team, APPLY TODAY! We look forward to hearing from you!
Salary : $14 - $17