TeleOps Operator - Las Vegas Bruce

IT Support Remote Monitoring TeleOps Operator Las Vegas

Description:

WCP is helping an innovative, on-demand autonomous ride-hailing company hire an Tele Operations Operators to support its growing fleet of autonomous vehicles. This role is critical in ensuring the smooth operation of self-driving technology by monitoring vehicles, providing remote assistance when needed, and contributing to the ongoing improvement of the Tele Operations system.

As a Tele-Operations Operator, you will be the “human-in-the-loop,” bridging the gap between autonomous driving systems and real-world scenarios that require intervention. This position is perfect for candidates with a strong technical aptitude, excellent situational awareness, and the ability to remain calm under pressure.

Various Shifts Available:

Hours: 10:00 AM - 6:30 PM OR 5:30 PM - 2:00 AM

Days: Multiple Shifts Available

As a TeleOps Operator, you'll:

Oversee a fleet of autonomous vehicles in real-time, providing remote guidance when necessary to ensure safe operation.

Take control of vehicles in complex scenarios, following strict safety protocols and regulatory guidelines.

Assist in gathering performance metrics and reporting observations to improve system functionality.

Work cross-functionally to provide feedback on TeleOps tools, usability, and overall system performance to enhance the operator interface.

Follow company protocols and regulatory requirements to maintain high operational standards.

Requirements:

Typing Test certificate 35/WPM

Brief Video 4- 6 minutes max

Excellent driving history and no criminal history.

2 years of experience in operations, technical support, software testing, or a similar field.

Comfortable working with Windows & Linux operating systems; basic understanding of QA testing principles.

Excellent written and verbal communication skills. High school diploma or equivalent

Willingness to work flexible shift hours.

Bonus Qualifications:

Experience with QA testing or working in the autonomous vehicle industry.

Bachelor’s degree in STEM, analytics, or related field.

Basic understanding of data analysis to help build out and analyze metrics.

Strong familiarity with video game-style controls or simulation software.

Shift / Schedules

Shift Preference, the candidate should select at least 2 of the following shifts you are available:

AM- 10am-6:30 pm

Mon-Fri

Tues-Sat

Wed-Sun

Thurs-Mon

Sat-Wed

Sun-Thurs

PM- 5:30pm-2am

Mon-Fri

Tues-Sat

Wed-Sun

Thurs-Mon

Sat-Wed

Sun-Thurs

Job Types: Full-time, Contract

Pay: $25.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Health insurance
• Life insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday

Work Location: In person

Salary : $25