What are the responsibilities and job description for the Wellness Concierge position at White Lodging - Plaza San Antonio Hotel & Spa?
Summary:
What You'll Do
What You'll Bring
White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.
White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is how you make people feel. That’s where you come in. You’ll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow.
Responsibilities
What You'll Do
- Help to maximize the revenue of the spa through effective scheduling, yield management, and driving retail sales.
- Deliver a friendly and helpful first impression with spa guests and ensure all identified guest satisfaction touch points are achieved.
- Make reservations for spa services and ensure all information is accurate and communicated timely to all involved.
- Other reasonable duties as assigned.
What You'll Bring
- A positive attitude and customer service skills.
- Excellent verbal and written communication skills.
- Outstanding people skills and a warm, friendly manner.
- Ability to maintain client confidentiality.
Other Information
DailyPay option
- Day 1 Medical, Dental and Vision insurance (full-time associates)
- Paid Parental Leave (full-time associates)
- Vacation/Paid Time Off (PTO) with rollover
- Complimentary wellness tools
- Unlimited referral bonuses
- 401(k) with company match
- Hostcare Resources healthcare concierge
- Leadership development
- Tuition reimbursement (full-time associates)
- Discounts on hotel rooms, dining, and other travel/entertainment experiences
- Multiple hotels in each market = more opportunities
White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.
Location Code: 1303
