What are the responsibilities and job description for the Sales Consultant position at White River Subaru?
About the Role:
As a Sales Consultant at White River Subaru, you will play a pivotal role in driving sales and enhancing customer satisfaction within the retail automotive industry. Your primary objective will be to understand customer needs and provide tailored solutions that align with their preferences and budget. You will be responsible for building and maintaining strong relationships with clients, ensuring they have a positive experience throughout the purchasing process. Additionally, you will collaborate with the sales team to achieve monthly sales targets and contribute to the overall success of the dealership. Ultimately, your efforts will directly impact customer loyalty and the dealership's reputation in the community.
Minimum Qualifications:
- High school diploma or equivalent.
- Proven experience in sales or customer service, preferably in a retail environment.
- Strong communication and interpersonal skills.
Preferred Qualifications:
- Experience in the automotive industry.
- Bachelor's degree in business, marketing, or a related field.
- Familiarity with CRM software and sales tracking tools.
Responsibilities:
- Engage with customers to understand their automotive needs and preferences.
- Provide detailed information about vehicle features, pricing, and financing options.
- Conduct test drives and assist customers in making informed purchasing decisions.
- Follow up with leads and maintain relationships with existing customers to encourage repeat business.
- Collaborate with the sales team to meet and exceed monthly sales goals.
Skills:
The required skills of strong communication and interpersonal abilities will be utilized daily as you interact with customers, ensuring they feel valued and understood. Sales experience will help you effectively present vehicle options and close deals, while your customer service background will enable you to address any concerns promptly. Preferred skills, such as familiarity with CRM software, will assist you in managing customer relationships and tracking sales progress efficiently. Additionally, your knowledge of the automotive industry will enhance your credibility with customers, allowing you to provide expert advice. Overall, a combination of these skills will empower you to create a positive and productive sales environment.
