What are the responsibilities and job description for the Account Manager position at WhiteClouds?
We are seeking an experienced Account Manager to join our team. As an Account Manager, you will be responsible for developing relationships with new and existing customers, managing leads, driving revenue growth, and helping support the Production Team while projects are being created. You will serve as the primary point of contact for your assigned customers, communicating with them regularly to understand their needs, provide solutions, and ensure exceptional customer satisfaction.
Responsibilities:
- Manage and grow existing customer relationships to drive revenue growth
- Promptly respond to and cultivate inbound leads
- Maintain your book of business and keep your leads up to date.
- Negotiate deals and agreements with customers.
- Develop and maintain accurate sales forecasts.
- Collaborate with cross-functional teams, including sales, production, and operations, to ensure alignment and effective communication
- Communicate regularly with customers to understand their needs, provide solutions, and ensure exceptional customer satisfaction
Qualifications:
- Bachelor's degree or equivalent work experience in Business Administration, Marketing, Sales, or a related field
- 2 years of experience in account management or sales, preferably in a related custom industry
- Excellent communication, interpersonal, and project management skills
- Strong analytical and problem-solving skills, with the ability to identify and resolve complex issues
- Ability to work collaboratively in a fast-paced, team-oriented environment
- Strong customer service skills, with a focus on delivering exceptional customer experiences
What We Offer:
- Competitive salary and commission structure
- Benefits package, including medical, dental, and vision insurance
- Opportunities for professional growth and development in a dynamic and innovative industry
- Collaborative and supportive work environment with a team of passionate and talented professionals
Job Type: Full-time
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
Ability to Commute:
- Ogden, UT 84403 (Preferred)
Ability to Relocate:
- Ogden, UT 84403: Relocate before starting work (Preferred)
Work Location: In person