What are the responsibilities and job description for the Sales Solutions Coordinator - (On-site) position at Whitecollars?
Company Description
Our client is a leading emergency response and restoration company that is recognised for its dedication to helping families and businesses recover from the aftermath of disasters. Specialised teams have supported communities nationwide during significant hurricanes, wildfires, freezes, and mould outbreaks. With a strong focus on restoring normalcy, the organisation delivers premier emergency remediation and restoration services.
Job Description
Are you ready to excel in a fast-paced, dynamic environment that values quick thinking, adaptability, and a passion for problem-solving? A leading company in emergency response and restoration, recognized for its commitment to helping families and businesses recover from disasters, is seeking a talented Sales Solutions Coordinator to join its high-energy team. This role demands a proactive mindset, strong critical thinking skills, and a dedication to delivering exceptional client experiences.
If these values resonate with you, this opportunity could be your perfect match:
- Make it Happen: Be a problem solver, take initiative, and find solutions.
- Elevate: Commit to personal and professional growth.
- Do the Right Thing: Prioritize integrity and make decisions that benefit clients, the company, and your team.
Key Responsibilities:
- Make 90 - 100 outbound calls daily to connect with potential clients.
- Book 2-3 appointments daily using an educational approach tailored to customer needs.
- Build and nurture your own book of business.
- Identify client concerns quickly, provide effective solutions, and de-escalate issues as needed.
- Use critical thinking to address client problems and determine the best course of action.
- Develop a thorough understanding of services and proactively apply this knowledge.
- Maintain accurate and detailed records of client interactions while multitasking during calls.
- Meet productivity goals and maintain high-quality standards in line with call scripts and workflows.
Qualifications
Who You Are?
- 1-2 years of inside sales experience preferred, with home services experience as a plus.
- Skilled at managing multiple priorities in a fast-paced environment.
- Strong judgement and decision-making skills to address client needs effectively.
- Proficient in Google Suite and experienced with HubSpot.
- Comfortable with a pre-employment background check.
Additional Information
What's Offered?
- Competitive Salary, with additional commissions and bonuses based on performance for meeting target goals.
- Comprehensive benefits package, including health, dental, and vision coverage.
- Opportunities for career growth within a rapidly expanding organization.
- A collaborative, supportive team environment focused on achieving excellence.
