What are the responsibilities and job description for the Front Office Manager position at Whitehouse & Company, CPA's?
We are looking for a Front office manager to manage our CPA firm reception area. You will act as the ‘face’ of our company and ensure visitors receive a heartwarming welcome. You will coordinate all front desk activities, including calls, appointment scheduling and a variety of activities involving tax return assistance. As a Front office manager, you should combine a pleasant personality with a professional attitude to assist our staff as well as our clients. Our ideal candidate can deal efficiently with deadlines and a team player. Ultimately, you should be able to ensure our front desk provides professional and friendly service to our customers. Our Firm is fun and energetic and has a great clientele.
**THIS IS THE BONUS**Our office is open Monday thru Friday February 1st through April 15th. After the filing deadline we move to a 4 day work week of Monday through Thursday the rest of the year. This position has the potential to be salary so the shortened work week may not affect your pay and will also allow for paid time off to be discussed during interview.
Responsibilities
- Ensure client and staff needs are met.
- Schedule appointments
- Ensure timely and accurate customer service
- Scanning and storing information
- Assembly and filing of tax return information
- Have a great attitude
Skills
- Ability to multi task
- Hands on experience with office machines (e.g. scanners and printers)
- Knowledge of customer service, office management
- Proficiency in English (oral and written)
- Solid knowledge of MS Office, particularly Excel and Word
- Excellent communication and people skills
- Good organizational abilities
- Problem-solving skills
- High School diploma; additional certification is a plus
Job Type: Full-time
Pay: $50,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Administrative experience: 2 years (Required)
Work Location: In person
Salary : $50,000 - $60,000