Off-Site Adoption Counselor/Lifesaving Specialist

Salary: $15.91 Hourly Location : Georgetown: 1855 S/E Inner Loop, TX Job Type: Full-Time Job Number: 14.02688 Department: Animal Services Opening Date: 06/25/2024 Closing Date: Continuous FLSA: Non-Exempt JOB SUMMARY Reporting directly to the Volunteer & Foster Program Coordinator, responsible for identifying good homes for dogs, cats and other animals through off-site adoption events and programs, while creating a positive experience for potential adopters and the community, in support of the shelter's mission and goals. Responsible for helping to engage the public through community outreach. This position is grant- or donation-funded. EXAMPLES OF WORK PERFORMED Actively engages with the public, as positive representation of the shelter Gains knowledge of animals and interacts with potential adopters to facilitate matches Expands knowledge of animal behavior issues and remedies, improving probability of successful adoptions Provides high-quality customer service, adoption assistance, and information about animal care and behavior Reviews adoption applications and performs conversational interviews of potential adopters Determines and professionally communicates adoption approval or rejection statuses Maintains daily activities log and submits weekly to supervisor Transports animals, cages, and other equipment to and from off-site events and storefront locations Performs event set-up, provides care and cleaning of animals, transportation equipment, and paperwork for events and storefront adoption centers Monitors the health of animals, identifies medical or behavioral conditions, and immediately reports to the Operations Manager, Animal Health Technician and/or Behavioral Coordinator Exhibits a humane, caring attitude toward all animals, and advocates for their welfare Identifies unique demeanor, behaviors, and special needs of individual animals Works diligently at off-site events with minimal supervision and direction Follows all safety measures and policies, including proper animal restraints and reading animal behavioral cues, and promptly reports any safety incidents to leadership Performs special duties as assigned ORGANIZATION RELATIONSHIPS Reports directly to - Volunteer & Foster Program Coordinator Direct Reports - No PHYSICAL DEMANDS Position involves prolonged standing, walking, twisting, bending, stooping, kneeling, reaching, pushing, pulling, and other fine motor repetitive motions Position requires grasping, repetitive hand movement, and fine motor coordination Position involves lifting and carrying of animals and equipment weighing up to fifty (50) pounds, or up to one hundred (100) pounds with assistance, and exertion of up to twenty-five (25) pounds of force to move objects Ability to hear and/or see alert cues regarding animal and staff security ENVIRONMENTAL FACTORS Work tasks are conducted indoors and frequently outdoors May work outside in inclement weather, including extreme heat, cold and wet conditions Frequent handling of animals, including contact with waste and blood Exposure to unpleasant smells and a noisy and wet environment associated with a shelter Frequent exposure animals that are agitated or injured that may attempt to bite or scratch Regular travel between work sites is required IRREGULAR HOURS Flexibility to work evenings, weekends, and holidays is a schedule requirement May be deemed essential personnel for emergency situations, at discretion of Director The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified in this position. This job description is subject to change as the needs and requirements of the job change. MINIMUM QUALIFICATIONS High school diploma and one (1) year of customer service or community outreach experience; OR an equivalent combination of education and experience Demonstrated ability to work independently, as well as in a team environment Knowledge of the humane care, feeding, handling and restraint of animals LICENSES AND CERTIFICATIONS Required within thirty (30) days of employment Valid driver's license PREFERRED QUALIFICATIONS Six (6) months experience and/or training working with animals in an animal hospital, shelter, or related animal facility Knowledge of dog and cat body language cues EMPLOYMENT TESTING Employment is contingent on passing any post-offer pre-employment screening as listed below: Criminal background check: Yes Motor Vehicle Record check: Yes Drug screening: Yes Physical exam: No Psychological exam: No Additional: N/A SUPPLEMENTAL INFORMATION A Williamson County online application (resumes alone are not sufficient) must be received before the position is closed. Positions are open until filled, subject to close at any time after five (5) business days. The Human Resources Department is located at 100 Wilco Way, Georgetown, TX 78626. Phone (512) 943-1533 or visit our website at Williamson County is an Equal Opportunity Employer and complies with the Americans with Disabilities Act and Uniformed Services Employment and Reemployment Rights Act (USERRA). If you require an accommodation in order to apply for a position, please request assistance from the Human Resources Department. TOBACCO FREE WORKPLACE POLICY Williamson County is a tobacco free workplace. The use of tobacco and non-tobacco products such as vapor, e-cigarettes and the use of chewing tobacco or like products is prohibited on all Williamson County premises. Employees who violate this policy are subject to appropriate disciplinary action up to and including termination of employment. Williamson County offers a full range of employee benefit programs for eligible full-time employees, retirees, and their families. These programs include group health plans for medical and dental coverage; an Employee Assistance Program (EAP); life; short- term disability and long-term disability insurance; and flexible spending accounts for health care and dependent care reimbursements. The County also provides retirement benefits. Full-time & part-time employees participate in the Texas County & District Retirement System (TCDRS), and employees may also participate in a retirement savings program (Deferred Compensation). In addition to these basic employee benefits and retirement services, employees benefit from a variety of other programs including 12 paid holidays. For more details please contact Williamson County Human Resources at 512-943-1533. 01 Do you have a high school diploma, or equivalent? Yes No 02 How many months of customer service experience do you have? None Less than 6 months More than 6, less than 12 months More than 12, less than 24 months More than 24, less than 36 months More than 36 months 03 Do you possess or have the ability to obtain a valid driver's license within 30 days of hire? Yes No 04 The starting pay for this position is $15.91/hourly, is this within your acceptable salary range? Yes No 05 What does exceptional customer service mean to you? 06 How many months of directly related experience/training do you have working with animals, in an animal hospital, shelter or related animal facility? None Less than 6 Months More than 6, less than 8 Months More than 8, less than 10 Months More than 10, less than 12 Months More than 12, less than 24 Months More than 2 years experience/training 07 Many events are held in the evenings, on holidays and on weekends. Are you willing and able to work any shift assigned, any day of the week, including evenings, holidays and weekends? Yes No 08 This position requires a driving records check as part of the selection process. In order to be considered for this position, your driving record may not include any of the following conditions during the last 36-months. Any driving convictions involving:

• Driving under the influence of alcohol or a controlled substance;
• Refusing to submit to a test to determine alcohol or controlled substance concentration
• Leaving scene of crash
• Vehicular manslaughter/homicide
• Using vehicle to commit a felony;
• Losing your license or driving while license is suspended;
• Two or more reckless driving violations, negligent crash or violation with a pedestrian;
• Three or more violations while operating a motor vehicle I attest that my driving record does not meet or exceed the number of violations and/or offenses listed above, and I am eligible to be considered for this position. I am able to provide a copy of my driving record at the time of interview. I AM NOT ELIGIBLE to be considered for this position. My driving record meets or exceeds the number of violations and/or offenses listed above. 09 Due to the nature of this position, the successful applicant must be able to pass a criminal history background check and drug screen (provided by County). I am able to meet this requirement. Yes No 10 I fully understand that this position requires constant exposure to, and interaction with, animals and animal waste. I am comfortable with this requirement. Yes No 11 Please provide a brief statement introducing yourself and illustrating why you should be considered as the most qualified individual for this position. 12 I have reviewed this job description and understand the risks and responsibilities of this position. Yes, I have reviewed the job description and understand the demands of this position. 13 The email used in the application will be used as the point of contact. If selected to test and/or interview, all communication will be via email. Please make sure to check your SPAM/JUNK folders. Is the email on your application correct? Yes No Required Question