What are the responsibilities and job description for the Social Work Coordinator - Full Time position at Williamson Medical Center?
ABOUT WILLIAMSON HEALTH | Williamson Health is a regional healthcare system based in Williamson County, Tennessee, with more than 2,300 employees across more than 30 locations and more than 860 physicians and advanced care practitioners offering exceptional healthcare across 60-plus specialties and subspecialties close to home. The flagship facility, Williamson Medical Center, which recently opened its new Boyer-Bryan West Tower, offers extensive women’s services, state-of-the-art cardiology services, advanced surgical technologies, an award-winning obstetrics and NICU, leading-edge orthopaedics, outpatient imaging services, and distinct comprehensive emergency and inpatient services for both adult and pediatric patients. Other Williamson Health service providers include the Bone and Joint Institute of Tennessee, The Turner-Dugas Breast Health Center, Monroe Carell Jr. Children’s Hospital Vanderbilt at Williamson Medical Center, Williamson Health physician practices that are strategically located throughout the community, countywide Emergency Medical Services that include 18 rapid response units, Williamson Health Foundation, and multiple joint venture Vanderbilt Health and Williamson Medical Center Walk-In Clinics in Williamson County. Learn more about our many specialized services at WilliamsonHealth.org.
Williamson Health is a system where your talents will be valued and your skillset expanded. We are rooted in our promise to world-class, compassionate care for the residents of Williamson County and surrounding communities, taking exceptional pride in serving our community. We’re committed to empowering our employees to work in innovative ways and reserve time and space for curiosity, laughter and creativity. We value and support the diversity and cultural differences among one another and are committed to upholding an inclusive environment that appreciates the uniqueness of all individuals. Our values are at the heart of everything we do : respect for every individual, the health and total well-being of all people, human compassion and integrity. These shape who we are as an organization and are essential for delivering the highest level of culturally competent care and treatment of every patient, family member, visitor, physician and employee.
Williamson Health is pleased to offer a comprehensive benefits program, that offers you choice and flexibility, so you can take charge of your physical, financial, and emotional well-being.
o Medical, Dental, Vision
o PTO
o Retirement Matching
o Tuition reimbursement
o Discount programs
o FSA (Flexible Spending Accounts)
o Identity Theft Protection
o Legal Aid
Williamson Health is an equal-opportunity employer and a drug-free workplace.
Position Summary :
To support and assist the case management staff in their daily workflow, including but not limited to performing administrative tasks such as referral portal management, post-acute approval paperwork, phone, email messages and scanning. Completing calls and email requests for post-acute authorizations, timely communicating information to the case manager or social work to assist in expediting discharges. Delivery of patient choice lists and letters, and assisting with Oxygen orders and communication with our oxygen vendor.
Position Requirements :
Formal Education / Training :
High School Diploma or Equivalent
Workplace Experience :
Prior experience in healthcare
Equipment and Skills Training :
Ability to use multi-line telephone, copier, printer, scanner, use of computer portal and Meditech.
Physical Environment :
Office environment and clinical areas.
Physical Effort :
- Efficient oral and written communication
- Efficient organizational and time management skills
- Prolonged sitting, standing, bending, walking, and stooping
- Consistent keyboard usage
- Ability to work well under pressure
- Exercises good judgment
- Follows direction and works independently and in team settings.
Key Results :
Consistently sets priorities and exhibits efficient time management skills with assigned workload within the confinements of scheduled shift.
Monitors post-acute portal, emails and phone messages timely delivering to staff within 1 hour of receiving information.
Maintains post-acute portal in the delivery of patient information to appropriate post-acute providers as directed by the social worker / Director.
Remains in compliance with departmental delivery of post-acute choice lists to those patients who expect to discharge to HH or SNF.
Manages calls / visits from oxygen vendor and assists with departmental inventory and completion of oxygen paperwork as directed by social worker / director.
Hourly follow up with post-acute portal and daily follow-up with those post-acute providers who have not responded in the portal.
CAHPS standard performance related to “Nurse treat with courtesy / respect” in reference to delivery of Provider choice lists.
CAHPS standard performance related to : “care transitions”.
Maintains positive relationship with post-acute providers, communicating with respect.
Maintains a current ACO list for social workers timely communicating patients’ participation prior to MDR each day.
Monitors and monthly reports social work stats for referrals, preference forms, and other reports as directed by Director.
Preforms other duties within the department at the request of Social Worker / Director.
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