What are the responsibilities and job description for the Spa Coordinator/Receptionist position at Willoway Spa and Wellness?
We are seeking a dedicated and enthusiastic Front Desk Coordinator to join our team. This role is essential in providing exceptional customer service, maintaining a clean and organized environment, and supporting the overall growth of our business. The ideal candidate will be proactive, reliable, and eager to learn about our services and products while contributing ideas for improvement and growth.
**Key Responsibilities**
- Front Desk Operations: Greet clients warmly, manage appointment scheduling, and handle phone inquiries professionally.
- Client Support: Assist clients by answering questions about our services and products, ensuring they have a positive experience.
- Maintain Cleanliness: Ensure all areas of the facility are clean, organized, and welcoming for clients and staff.
- Stay Informed: Keep up-to-date with the latest services, products, and promotions to effectively assist clients and provide accurate information.
- Idea Generation: Contribute innovative ideas for business growth and improvement, collaborating with the team to implement changes.
- Reliability: Arrive on time for all shifts and demonstrate a strong work ethic, ensuring a consistent presence at the front desk.
- Professional Development: Show a desire to grow within the organization, taking the initiative to learn new skills and advance your role.
** Qualifications**
- Previous experience in a customer service or front desk role is preferred.
- Strong communication and interpersonal skills.
- Ability to multitask and manage time effectively.
- A positive attitude and a commitment to teamwork.
- Willingness to learn and adapt in a dynamic environment.
** What We Offer**
- A supportive work environment with opportunities for professional growth.
- Ongoing training and education on our services and products.
- A chance to be part of a team that values innovation and client satisfaction.
If you are reliable, passionate, and eager to contribute to our team's success, we encourage you to apply for this exciting opportunity.
Job Types: Full-time, Part-time
Pay: From $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Ability to Commute:
- Petoskey, MI 49770 (Required)
Ability to Relocate:
- Petoskey, MI 49770: Relocate before starting work (Required)
Work Location: In person
Salary : $15