What are the responsibilities and job description for the Operations Specialist I position at Wilmington International Airport?
Operations Specialist I – Help run the airport!
Wilmington International Airport (ILM) is growing 75%! In anticipation of the growth, we are opening exciting career opportunities up to the community with the addition of an Operations Specialist I. We really look forward to welcoming new teammates to join in our success. We offer full benefits and competitive wages, not to mention the chance to be in the mix of airport operations in the terminal, on the airfield and beyond.
Working at ILM: ILM is still a relatively small organization and that allows our employees to know one another, supporting a close-knit but high-performing culture. The airport is best known for a coastal feel that allows for easy travel. We are able to offer an exceptional experience to our passengers thanks to the efforts of our great ILM team. Operations Specialists are critical to our 24/7/365 success.
We Believe In:
* Our Values:
- Teamwork for Results
- Take Responsibility for Resources (Work/Time/Resources)
- Communicate for Success and Efficiency
- Use Integrity and Follow the Golden Rule
- Respect Diversity because it Drives Innovation
- Providing Customer Service is Everyone’s Job
* Total safety and regulatory excellence.
* Promoting from within and growing our talent - we are proud of our track record; we regularly promote from positions at any level.
* Constantly improving. We look for and are open to improving the way we work. We value our employee’s feedback and believe continuous improvement is necessary to continue our growth path.
The Position: We are looking for a full-time operations specialist I. The pay we are offering is $15.69/hour with full benefits. ILM employees enjoy benefits such as health, dental, vision, life, 401(k), pension as well as voluntary benefits like flexible spending, dependent care and other ancillary coverage by Aflac and Allstate.
Responsibilities:
Reporting to the Operations Supervisor, an Operations Specialist I primary duties are to control traffic at the terminal curb. An operations specialist I also carries out duties associated with daily airport operational activities. Assists customers to insure a seamless airport experience. Performs airfield perimeter and terminal inspections. Assists with oversight of the Airport Volunteer staff. Performs communications, customer service, and other operations and emergency response coordination. Acts as Liaison between tenants and Operations Manager.
Requirements/Qualifications:
- Physical Demands: Some exposure to aircraft noise and fuels, daily contact with chemicals and airport construction. Potential exposure to aircraft and vehicle accidents. Position requires much standing, bending, kneeling, reaching, climbing, pushing, pulling, lifting and walking. Some exposure to inclement weather.
- Working Conditions: Working hours are routinely 40 hours a week dependent upon scheduled shift. Must be willing to work any shift, weekends and holidays. Due to the nature of responsibilities, may require longer work hours in order to complete assignments.
- Education/Knowledge: High School diploma or GED. Must possess a valid North Carolina Class “C” driver’s license with an acceptable driving record and the ability to maintain insurability by ILM. Must also be qualified to obtain a North Carolina Class “A” driver’s license.
- Experience: No formal related experience required. Airline or aviation related experience preferred.
- Skills/Aptitudes: Must be able to react quickly and calmly in emergencies and be able to operate motor vehicles in dangerous situations. Must be able to physically perform basic functions of climbing, balancing, stooping, kneeling, crawling, reaching, standing, walking, pushing, pulling and lifting. Knowledge of safe rifle operation. Must have aptitude to gain airfield vehicle operating status.
The Location: ILM is in Wilmington, NC off of 23rd Street. Wilmington was voted one of the “South’s Best Cities” by Southern Living in 2019 and is well-known for its quality of life.
Easy commute within Wilmington/Leland. ~30-minute commute from Hampstead, Burgaw, Carolina Beach.
Why Should You Apply?
- ILM is experiencing exciting growth – the $60 million terminal expansion project is well-underway!
- 2018 recipient of the Airports Council International North America’s (ACI-NA) Brand Identity Honorable Mention Award.
- On-the-job training and exposure to a niche industry – airport operations.
- We believe in investing in our community and do so by supporting not-for-profit partners through volunteerism and donations each year.
Job Type: Full-time
Pay: $15.69 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Night shift
Education:
- High school or equivalent (Required)
License/Certification:
- Driver's License (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
- Overnight Shift (Required)
Work Location: In person
Salary : $16
