What are the responsibilities and job description for the CSR/Dispatcher position at Wilson's Refrigeration & AC Service, Inc.?
Wilson's Refrigeration has an immediate opening for a CSR/Dispatcher.
To thrive in this role, you enjoy working within a fast-paced environment, "can do" attitude, with an enthusiastic presence.
If you have the motivation and ability to learn quickly, please Apply Now!
Pay Scale: $14.00-$20.00 per hour, depending on experience Benefits
Benefits: Medical, dental, vision, paid vacation, paid holidays, retirement plan with company match
Work Hours: 8:00am to 5:00pm, Monday through Friday; some overtime as needed
Required Qualifications:
- 2 years customer experience in an office setting, within HVAC a HUGE plus!
- Impeccable customer service skills
- Ability to multi-task within a fast-paced environment
- Able to meet strict deadlines with limited supervision
- Implements with a 'can do' attitude
- Excellent verbal skills and professional phone skills
- Strong interpersonal skills and energetic personality
- Organizational skill set and ability to work independently
- Geographical knowledge of service area or map reading skills
- Knowledge of HVAC industry is recommended but not required
- Intermediate to Advanced computer skills
- Working knowledge of Excel, Word, and Outlook
- High school diploma or general education degree (GED)
Qualifications Desired:
- Dispatching experienced
- HVAC industry knowledge
Salary : $14 - $20