Call Center Representative

Are you passionate about problem-solving and creating exceptional customer experiences? Do you want to work for a company that values growth, opportunity, and a winning attitude? At Window Ninjas, we’re looking for dedicated individuals to join our Call Center team in Wilmington, NC, where you’ll play a vital role as the front line to our customers.

Why Join Window Ninjas?

• Be the Front Line to Amazing Service Our Call Center Customer Service Representatives are the face of our company. You’ll handle scheduling, answer questions, solve problems, and follow up with customers. Your work ensures a seamless scheduling process for our clients and provides accurate information to our service staff.
• Earn While You Grow We’re not just offering a job – we’re offering a career. With leadership and ownership opportunities on the horizon, this is your chance to grow beyond the 9-to-5 and into a meaningful path that aligns with your goals.
• A Fast-Growing Company With headquarters in Wilmington, NC, we’ve grown rapidly to 4 states and 12 locations. And we’re not slowing down – our goal is to open 6 new locations this year and exceed $15 million in revenue. Join us during this exciting time and grow alongside a company that’s going places!
• A Winning Philosophy

At Window Ninjas, we believe in teaching attitude over skill. If you have the right mindset, we’ll equip you with the skills you need to thrive. We value individuals who strive for greatness, and we invest in their bright futures.

What We’re Looking For

We need passionate team players who:

• Love solving problems and providing solutions.
• Take pride in delivering exceptional customer service.
• Have excellent communication and organizational skills.
• Value accuracy and efficiency in managing customer information.
• Are committed to growing their career with a company that rewards ambition.

Interview Process – Take the First Step to a Rewarding Career

At Window Ninjas, we want you to have all the information you need to decide if this career is the right fit for you. Here’s what our Informational Interview Session is all about:

Discover Who We Are We’ll begin by introducing you to our company, sharing insights about our culture, and providing details on the role you could play in our growing team. You’ll gain a clear view of what makes Window Ninjas a unique and exciting place to work.

Your Turn to Interview Us This is a two-way conversation. Once we’ve presented who we are, you’ll have the opportunity to ask in-depth questions about the company, the role, and how we work. We want you to leave feeling confident and informed so you can decide if Window Ninjas aligns with your goals.

Be Prepared to Impress We value punctuality and preparation. To make the best impression during this session, please:

• Arrive early – timeliness shows your commitment and respect for others’ time.
• Bring a note-taking device so you can jot down important details.
• Dress professionally to showcase your readiness to be part of a thriving team.
• Most importantly, bring your positive attitude and A-game! We’ll bring ours too.

The Next Step in the Process After the informational session, if you’re as excited about Window Ninjas as we are, you’ll move into the in-depth interview phase. During this stage, we’ll get to know more about your skills, work ethic, and alignment with our mission. This is where we assess whether we’re the perfect fit for each other.

At Window Ninjas, we’re searching for individuals who not only want to grow their careers but also care deeply about contributing to a company’s success. Together, we can create a WiN WiN proposition – where your growth drives ours and vice versa.

Apply Now

If you’re ready to be part of a fast-growing, customer-focused team where your attitude sets the tone for career success, we’d love to hear from you. Join Window Ninjas today and take the first step in building a future you can be proud of!

Start your journey with us today. Apply now to become a part of our Window Ninjas Family!

Job Type: Full-time

Pay: $14.89 - $20.00 per hour

Expected hours: 40 per week

Shift:

• Day shift

Work Location: In person

Salary : $15