What are the responsibilities and job description for the Front Desk Agent (Part-Time) Sat. 3pm-11pm Sun. 3pm-11pm position at Wingate by Wyndham?
A hotel front desk agent represents the first point of contact with guests and handles all stages of a guest’s stay. A typical day as a hotel front desk agent, involves registering/booking guests in and out of their rooms, while accommodating any special requests.Front desk agents will also try to up-sell guest rooms, by sharing available alternatives and options.
Key Requirements:
- Successful history as a front desk agent or related hospitality/customer service experience.
- Friendly and upbeat attitude.
- Must have a flexible work schedule (applicant must have a flexible schedule).
- Task-driven individual.
Responsibilities:
- Register & process guests to their assigned rooms.
- Accommodate guest requests.
- Communicating with hotel staff on the status of guest rooms.
- Up Selling guest rooms and promoting hotel services.
- Maintain a clean and neat front desk area.
- Complete shift reports and process all financial transactions
Job Type: Part-time
Expected hours: 16 per week
Schedule:
- Evening shift
Experience:
- Front Desk: 1 year (Required)
Work Location: In person
