Catering Sales Coordinator

FUNCTION:

The Events/Catering Sales Coordinator is responsible for providing administrative support to the Sales & Marketing team with a focus on event coordination and catering logistics. Duties include:

• Perform general office tasks to support the Sales & Marketing team, such as filing, sending emails, typing, faxing, and copying.
• Prepare and organize sales-related documents throughout the event planning process, including proposals, contracts, and banquet event orders (BEOs).
• Create and manage detailed Banquet Event Orders (BEOs) to ensure all event details are accurately communicated to the operations team.
• Coordinate and assemble information packets, such as brochures and promotional materials, for client meetings and events.
• Act as the main point of contact for clients, responding promptly to phone and email inquiries related to events and catering services.
• Support the Sales team in entering, retrieving, and reconciling event and catering data, including third-party contracts, commissions, and leads in sales software.
• Promote the brand’s image both internally and externally, ensuring a consistent message and experience.
• Maintain detailed and accurate records of client interactions and event-specific information, ensuring smooth communication between all stakeholders.
• Serve as an administrative liaison for event logistics, including confirming event details, catering requirements, and room setups.

Additional Responsibilities:

• Ensure compliance with company policies and procedures, including maintaining confidentiality and professional conduct at all times.
• Prepare and review written communication with attention to accuracy and professionalism.
• Provide support to the Sales & Marketing team in achieving overall goals, contributing to a positive, team-oriented environment.
• Assist with the coordination of event day logistics, ensuring all administrative tasks are completed in a timely and efficient manner.
• Comply with quality assurance standards and expectations.
• Assist with other reasonable administrative duties as requested by supervisors.
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?PHYSICAL, MENTAL & ENVIRONMENTAL DEMANDS:

•       Physically mobile with reasonable accommodations.

•       Ability to stand for long periods of time.

•       Must be able to lift and carry upwards to 25 pounds.

•       Must be able to bend, reach, kneel, twist and grip items while working at assigned desk area.

•       Read, write, speak, and understand English.

•       Operate in mentally and physically stressful situations.

•       Respond to visual and aural cues

•       Work in cold & hot temperatures

EDUCATION AND QUALIFICATIONS

•       High school diploma or GED equivalent

GROOMING/UNIFORMS:

All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process.

NOTICE:

Standing, bending, stooping, and lifting weights up to and including 25 lbs. may be required. The hospitality business functions seven (7) days a week, twenty-four hours a day. In addition, this is a hospitality business, and a hospitable service atmosphere must be always projected.