What are the responsibilities and job description for the Coordinator, Non-Traditional and Transfer Student Support Services position at Winston-Salem State University?
Position Details
Classification Information
Position Classification Title
Student Services Specialist II
FLSA
Exempt
Position Class
3150Y
Position Overview
Position Summary
University College (UC) at WSSU is seeking a Coordinator of Non-Traditional and Transfer Student Support Services that will promote non-traditional and transfer student success after transition to WSSU by providing access to information and assistance with direct, individualized service; and by creating support services and activities that lead to students’ sense of belonging and connection to WSSU. Student connection and involvement on campus positively contribute to a student’s sense of belonging and their collegiate experience.
PROGRAM MANAGEMENT:
PROGRAM MANAGEMENT:
- Plan and implement programs and services to enhance the academic and social success of nontraditional and transfer students with a focus on activities related to retention and persistence.
- Create and share various reports with other campus constituents in order to ensure a holistic student experience.
- Evaluate and assess program activities (e.g. student orientation, Honors Programs, etc.) related to nontraditional and transfer students in order to meet organizational goals.
- Other duties as assigned
INFORMATION/RECORDS ADMINISTRATION:
- Use appropriate data to develop, create and develop creative and strategic engagement.
- Activities for transfer and non-traditional students.
- Collaborate with other units to develop necessary evaluative and assessment tools in order to meet organizational goals
CLIENT/CUSTOMER SERVICE:
- Work with faculty, staff, undergraduate advising services, and other academic departments on campus to provide assistance in resolving issues and concerns regarding nontraditional and transfer students.
DECISION MAKING:
- Use information/data from various reports to provide input around programming, processes, and assessment to various constituents.
- Research and recommend effective approaches that impact nontraditional and transfer students.
COORDINATION-OPERATIONS:
- Use appropriate technology (banner, grades first, Microsoft office, etc.) and other available resources to create efficient processes which enhance productivity.
- Knowledge of policies, procedures, and processes related to serving nontraditional and transfer student accurately and effectively.
Position Information
Position Number
910010
Working Position Title
Coordinator, Non-Traditional and Transfer Student Support Services
Building and Room No.
Student Success Center, Hill Hall room TBA
Appointment Type
Permanent Full-Time
If Time Limited.
No
Appointment Length.
12
Requirements and Preferences
Position required to work during periods of adverse weather or other emergencies
Not Mandatory
Normal Work Schedule
8am – 5pm Monday – Friday
Some evening and weekend hours required.
Some evening and weekend hours required.
Department Required Skills
Bachelor’s degree; or two or more years of equivalent education and experience may be considered -Ability to work in a team environment -Student-centered -Excellent interpersonal, presentation and facilitation skills -Strong written and verbal communication skills -Excellent organizational skills and attention to detail. All degrees must be received from appropriately accredited institutions.
Preferred Years Experience, Skills, Training, Education
Preferred Master’s degree or experience in Higher Education, or related field.
Required License or Certification
Valid US Driver's License
No
Commercial Driver's License Required
No
Physical Required
No
List any other medical/drug tests required
Posting Details
Posting Details
Internal Posting Only
No
Time Limited Position
No
Appointment Length
12 months
Salary
Commensurate with education and experience
Open Date
04/01/2025
Close Date
04/21/2025
Open Until Filled
No
Special Instructions Summary
Please Note: A criminal background check will be conducted on candidate finalist prior to the offer of employment.
If no applicants apply who meet the required competency and T&E requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
Resumes will not be accepted in lieu of completing an electronic application. The application must be competed in full detail (including work history) for your qualifications to be considered.
Failure to complete the application completely may result in you not being considered for the vacant position.
Your application for the position will not be complete until you receive an online confirmation number at the end of the process of applying for a position.
If you have general questions about the application process, you may contact Human Resources at OHR@wssu.edu. Individuals with disabilities requiring disability-related accommodation in the application and interview process, please call 336-750-2834
