What are the responsibilities and job description for the Transfer and Adult Student Support Advisor position at Winston-Salem State University?
Position Details
Classification Information
Position Classification Title
Student Services Specialist II
FLSA
Exempt
Position Class
3150Y
Position Overview
Position Summary
WSSU Internal Posting
Winston-Salem State University is seeking a dedicated professional to support transfer students and adult learners in achieving their academic goals. The Transfer Credit Articulator and Academic Advisor position plays a critical role in facilitating the transition process by evaluating transfer credits, advising students on course selections, and ensuring compliance with degree requirements. The role also involves maintaining and developing articulation agreements with partner institutions, coordinating onboarding and orientation programs, and providing resources tailored to the unique needs of adult learners.
This position will support the academic success of transfer and adult students by:
Winston-Salem State University is seeking a dedicated professional to support transfer students and adult learners in achieving their academic goals. The Transfer Credit Articulator and Academic Advisor position plays a critical role in facilitating the transition process by evaluating transfer credits, advising students on course selections, and ensuring compliance with degree requirements. The role also involves maintaining and developing articulation agreements with partner institutions, coordinating onboarding and orientation programs, and providing resources tailored to the unique needs of adult learners.
This position will support the academic success of transfer and adult students by:
- Transfer Credit Articulation Activities: Ensuring transfer credits are accurately assessed and applied to degree programs in alignment with institutional policies and academic standards.
- Academic Advising Activities: Providing guidance to transfer and adult students on course selection, degree requirements, and academic planning.
- Enrollment/Advising Events: Participating in enrollment and advising events.
- Data Mart Activities: Assist with the UNC Student Data Mart activities, contributing to the accurate and timely reporting of student data.
- Office of the Registrar Activities: Supporting Office of the Registrar related activities, particularly during peak times.
Why Join Us?
- Collaborative Environment: Work alongside a passionate team dedicated to student success and institutional excellence.
- Professional Growth: Engage in opportunities for professional development and career advancement within the University.
- Impact:We play a vital role in supporting our students’ educational journeys, ensuring compliance, and maintaining the integrity of our programs.
- Community: Be part of a community that values collaboration, innovation, and excellence.
How to Apply: If you are ready to make a difference in the lives of our students and contribute to the success of WSSU, we invite you to apply for the Transfer Credit Articulator and Academic Advisor position. Please submit your resume and a cover letter outlining your qualifications and interest in the role.
Professional Knowledge
Demonstrates knowledge of program policies, procedures, and technology by:
- Understanding academic policies on transfer credits, accreditation standards and articulation agreements;
- Reviewing transcripts and course descriptions to accurately determine equivalency;
- Developing academic plans that ensure an efficient path to graduation;
- Utilizing Admissions Pros and Slate to manage and transfer student records;
- Utilizing Ellucian Degree Works to monitor students’ pathways to ensure timely and successful degree completion;
- Maintaining academic records in Ellucian Banner.
Program/Project Administration
Manages several and/or multifaceted program(s) or project(s) in their entirety by:
Manages several and/or multifaceted program(s) or project(s) in their entirety by:
- Managing transfer credit evaluations for adult and transfer students;
- Advising adult and transfer students;
- Developing and maintaining transfer guides;
- Providing training sessions or workshops for the community on transfer credit policies.
Consultation
Enhances collaboration among individuals and groups by:
Enhances collaboration among individuals and groups by:
- Working closely with academic departments to determine course equivalencies, review transcripts, and ensure that transferred courses meet departmental and accreditation standards;
- Collaborating with the Office of the Registrar to ensure accurate and consistent application of transfer credits in students’ records;
- Providing information regarding policy changes, database updates, or troubleshooting complex cases.
Information Analysis and Decision-Making
Serves as a resource for others in resolving issues and problems by:
Serves as a resource for others in resolving issues and problems by:
- Reviewing additional documentation, such as syllabi or course descriptions, and using their judgment to decide whether credits should be reconsidered in cases where students appeal credit evaluations;
- Assessing whether each credit evaluation aligns with institutional policies and state or federal regulations;
- Consulting with academic departments to propose solutions that balance institutional policies with student needs.
Communication and Marketing
Coordinate staff development and training/education programs by
Coordinate staff development and training/education programs by
- Conducting training sessions and creating resources to educate faculty and staff about transfer credit policies, articulation agreements, and advising processes;
- Collaborating with marketing and admissions departments to ensure transfer credit policies and advising services are prominently featured in promotional materials;
- Participating in orientation and advising events to provide updated transfer resources and ensure that incoming transfer and adult students receive accurate and cohesive guidance.
Position Information
Position Number
496005
Working Position Title
Transfer and Adult Student Support Advisor
Building and Room No.
Cleon F. Thompson Center
202
202
Appointment Type
Permanent Full-Time
If Time Limited.
No
Appointment Length.
12
Requirements and Preferences
Position required to work during periods of adverse weather or other emergencies
Not Mandatory
Normal Work Schedule
8a-5p, 9a-6p, 10a-7p occasional evening and weekends, and travel
Department Required Skills
- Bachelor’s degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions;
- 3 years of experience academic advising, transfer credit evaluation, or a related field in higher education preferred;
- 3 years of experience with academic program requirements, degree audits, and credit evaluation processes;
- 3 years of experience working with Ellucian Banner, Ellucian Degree Works, Slate CRM, or Admission Pros CRM or other student information systems preferred.
- Strong communication and collaboration skills.
Preferred Years Experience, Skills, Training, Education
3 years of articulation experience preferred
Required License or Certification
Valid US Driver's License
No
Commercial Driver's License Required
No
Physical Required
No
List any other medical/drug tests required
Posting Details
Posting Details
Internal Posting Only
Yes
Time Limited Position
No
Appointment Length
12 months
Salary
Commensurate with education and experience
Open Date
03/25/2025
Close Date
04/04/2025
Open Until Filled
No
Special Instructions Summary
Please Note: A criminal background check will be conducted on candidate finalist prior to the offer of employment.
If no applicants apply who meet the required competency and T&E requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
Resumes will not be accepted in lieu of completing an electronic application. The application must be competed in full detail (including work history) for your qualifications to be considered.
Failure to complete the application completely may result in you not being considered for the vacant position.
Your application for the position will not be complete until you receive an online confirmation number at the end of the process of applying for a position.
If you have general questions about the application process, you may contact Human Resources at OHR@wssu.edu. Individuals with disabilities requiring disability-related accommodation in the application and interview process, please call 336-750-2834
