Events Coordinator

As part of the Business & Auxiliary Services department, Conferences and Institutes is committed to providing exceptional service to our campus community.

If you are passionate about making a difference and thrive in an environment that values customer service, teamwork, and community engagement, we encourage you to apply. Join us and become part of a team that takes pride in delivering services that enhance the WSSU experience every day.

The Events Coordinator must have in-depth knowledge of University venues, including capacity, layout, and scheduling protocols, to effectively coordinate events, manage bookings, and provide clients with accurate event details.

Responsibilities include the setup, operation, and maintenance of audio, video, and multimedia equipment, as well as organizing and breaking down event resources such as tables, chairs, and staging. The Events Coordinator will use University-approved diagramming software to create event layouts for client approval. Additionally, they will support Ticket Office staff with ticket sales and customer service during events as needed, ensuring a smooth experience for all attendees.

The employee must be skilled in multitasking and capable of managing multiple projects concurrently. They will maintain precise department and event calendars to avoid scheduling conflicts and ensure seamless customer service. Proficiency in software such as Banner, Web Focus, and 25Live is essential. The employee will work collaboratively with various University departments and external clients to deliver outstanding event management services.

The employee must possess the knowledge and skills to research and analyze event management. They should be able to review and interpret department-specific data, such as event contracts. The role may require independent decision-making and actions, in alignment with department and university policies, to address issues and develop appropriate solutions, along with any other assigned duties.

The employee must be able to receive, interpret, and follow instructions to effectively fulfill all technology needs for events. High accountability is expected, with all tasks performed in a mature and ethical manner. Occasionally, the employee may represent the department in divisional meetings and will assist the Director in supervising event setup personnel, work-study students, and interns.

This position requires a bachelor’s degree with at least one year of relevant experience in the assigned area or an equivalent combination of education and experience. All degrees must be from appropriately accredited institutions.

A degree in Business is preferred, along with a background in event management, operations, or technical support. Ideal candidates will be proficient in operating audio-visual and event technology and possess strong troubleshooting skills.

This position requires a bachelor’s degree with at least one year of relevant experience in the assigned area or an equivalent combination of education and experience. All degrees must be from appropriately accredited institutions.

A degree in Business is preferred, along with a background in event management, operations, or technical support. Ideal candidates will be proficient in operating audio-visual and event technology and possess strong troubleshooting skills.

Please Note: A criminal background check will be conducted on candidate finalist prior to the offer of employment.

If no applicants apply who meet the required competency and T&E requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

Resumes will not be accepted in lieu of completing an electronic application. The application must be competed in full detail (including work history) for your qualifications to be considered.

Failure to complete the application completely may result in you not being considered for the vacant position.

Your application for the position will not be complete until you receive an online confirmation number at the end of the process of applying for a position.

Winston Salem State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran and National Guard.

If you have general questions about the application process, you may contact Human Resources at OHR@wssu.edu. Individuals with disabilities requiring disability-related accommodation in the application and interview process, please call 336-750-2834