OSP Operations Manager

12-month contract, with potential for extension, or conversion to full-time, based on performance and client need.

Location: Chandler, AZ office for our required hybrid schedule (WFH Mondays and Fridays; in-office Tuesday-Thursday).

What are the top 3 skills that would make this candidate successful in the role? Project management, strong communication, OSP knowledge

Position Overview
The Operations Manager will lead regional projects and innovation initiatives, ensuring consistent standards and practices across Network Implementation and Operations (NI&O) teams. Acting as a key liaison between NI&O, district teams, and cross-functional partners, this role facilitates the adoption of best practices and corporate objectives while proactively managing risks and driving results.
The ideal candidate will have significant project management experience, with a strong preference for candidates who have managed projects in the telecommunications industry. This role requires exceptional organizational and communication skills to oversee complex programs, deliver key milestones, and provide updates and presentations to leadership.

Key Responsibilities

• Manage an entire program for the West region, driving results for key milestones tracked at a highly complex level.
• Plan, organize, and oversee processes, workflows, and training programs to ensure consistent adoption across district teams.
• Align regional efforts with national business priorities to ensure consistency in execution and reporting.
• Utilize Microsoft Excel as the primary tool for tracking progress and risks on project milestones, including creating pivot tables, applying formulas, and leveraging functions to manage and report data effectively.
• Facilitate cross-functional collaboration among teams in engineering, permitting, construction operations, finance, and supply chain to achieve strategic objectives.
• Proactively identify risks, drive multiple conversations simultaneously, and ensure timely resolution of issues.
• Prepare detailed reports, dashboards, and presentations to track progress, highlight risks, and demonstrate results.
• Present updates and actionable insights to leadership with clarity and confidence.

Education/Certifications:

• Bachelor’s Degree or equivalent experience required.

Experience/Requirements:

• Minimum 5 years of project management experience, with measurable results in delivering operational objectives.
• Prior experience managing projects in the telecommunications industry is a strong plus.
• Expertise in Microsoft Excel, including pivot tables, functions, and formulas, is required.
• Familiarity with Power BI for data visualization and reporting is required
• Familiarity with Six Sigma, Lean Principles, or PMP certification is a plus

Skills & Abilities:

• Strong business and financial acumen with expertise in project planning and management.
• Proven ability to collaborate with and influence cross-functional teams across multiple lines of business
• Knowledge of and experience with analytics, including the ability to analyze data, identify trends, and communicate insights effectively.
• Familiarity with Power BI to view/filter visual dashboards and manage data reporting.
• Exceptional problem-solving and risk management skills, with the ability to proactively identify and address challenges.
• Strong communication skills, with the ability to provide updates to leadership and deliver relevant presentations
• High level of initiative, adaptability, and curiosity, with the ability to quickly learn new technologies.
• A commitment to ethical and professional integrity, maintaining the highest business standards.

Job Types: Full-time, Temporary

Pay: $45.00 - $50.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Power BI for data visualization and reporting: 5 years (Required)
• Microsoft Excel, pivot tables, functions, and formulas: 5 years (Preferred)
• analyze data, identify trends, and communicate insights: 5 years (Preferred)
• OSP: 5 years (Preferred)
• lead regional projects and innovation initiatives: 5 years (Preferred)
• Network Implementation and Operations (NI&O) teams: 5 years (Preferred)
• manage projects in the telecommunications industry: 5 years (Preferred)
• delivering operational objectives: 5 years (Preferred)
• Power BI: 5 years (Required)
• Six Sigma, Lean Principles: 5 years (Preferred)

License/Certification:

• Six Sigma, Lean Principles, or PMP (Preferred)

Ability to Commute:

• Chandler, AZ 85286 (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: Hybrid remote in Chandler, AZ 85286

Salary : $45 - $50