What are the responsibilities and job description for the Accounts Receivable Specialist position at WM logo?
Scope:
- Complete accounts receivable tasks using designated systems, ensuring accurate workflow across Vivie communities.
- Coordinate Medicare, Medicaid, Insurance and private billing process with customers, clinical staff and administration.
- Analyze system reports to ensure accurate account reporting and maintain compliance standards.
- Serve as a resource, providing support and guidance for accounts receivable processes.
Key Responsibilities:
- Utilize Service Minder/Eldermark system software to process and report resident account activity
- Perform accounts receivable daily processes and ensure workflow between individual communities and the revenue system is accurate and timely, resulting in a solidified revenue cycle. Input admissions, census changes, post ancillaries, refunds, and billing. Complete timely and accurate filing of claims on behalf of the assigned Vivie’s communities. Follow-up timely on denied or returned claims. Responsible for the accounts receivable spreadsheets and other system(s) associated with processing accounts receivable.
- Manage accounts receivable billing and collection of payment of all service lines in order to meet and maintain individual community’s AR goals
- Review aging report for outstanding balances and investigate and reconcile cases of
over/short payments from any pay source. Total outstanding days in revenue, dollars 60 days and older, for individual private residents according to Vivie’s collection policies and procedures. Ensure verified claims are billed which meet compliance with state and federal regulations. Ensure claims are billed timely and accurately to ensure a solidified revenue cycle to minimize bad debt and provide positive cash flow. Support and help lead the collection activity for housing communities.
- Review aging report for outstanding balances and investigate and reconcile cases of
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The duties and responsibilities listed above are representative of the nature and level of work assigned and are not necessarily all inclusive.
Education/Requirements:
- High school diploma or equivalent.
- Two years experience in accounts receivable.
- Preferred- Accounts receivable in Senior Housing.
- Ability to use billing software for long-term care receivables. Service Minder preferred.
- Critical thinking skills with a focus on troubleshooting and reconciling collection issues.
- Ability to analyze and interpret billing information.
- High level of customer services skills.
- Strong written and verbal communication skills.
- Ability to meet deadlines and work under pressure.
- Intermediate skills in Microsoft Office software, with an emphasis on Excel.
- Model and foster a culture of servant leadership.
Reports To: Revenue Cycle Manager
