What are the responsibilities and job description for the Patient Care Coordinator position at Wondrous Kids?
Job Summary
The Patient Care Coordinator plays a crucial role in ensuring a seamless experience for patients within a healthcare setting. This position involves managing patient interactions, coordinating appointments, and providing essential administrative support to enhance the overall patient experience. The ideal candidate will possess strong organizational skills and a compassionate approach to patient care.
Responsibilities
- Serve as the primary point of contact for patients, addressing inquiries and providing information regarding services and procedures.
- Schedule and confirm patient appointments, ensuring efficient use of time and resources.
- Maintain accurate patient records and manage documentation in compliance with healthcare regulations.
- Collaborate with medical staff to facilitate communication regarding patient needs and care plans.
- Assist patients with insurance verification and billing inquiries, guiding them through the process as needed.
- Ensure that the office environment is welcoming and organized, contributing to a positive patient experience.
- Stay informed about medical terminology and office procedures to provide effective support in a therapeutic setting.
Skills
- Proficiency in office administration with a focus on medical administrative support.
- Familiarity with medical terminology relevant to both general healthcare and therapy office environments.
- Strong organizational skills with attention to detail to manage multiple tasks efficiently.
- Excellent communication skills, both verbal and written, to interact effectively with patients and healthcare professionals.
- Ability to work collaboratively within a team while maintaining a patient-centered approach.
Qualifications
- Medical administrative support experience
- Office experience in a healthcare setting
- Proficiency in medical terminology
- Strong communication and organizational skills
- Rehabilitative therapy office experience is a plus
Job Type: Full-time
Pay: $17.50 - $19.50 per hour
Expected hours: 40 per week
Benefits:
- Paid time off
Schedule:
- Monday to Friday
Work Location: In person
Salary : $18 - $20