Part-Time Inside Sales Admin

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About Woodgrain:

Woodgrain is one of the top millwork operations in the world, with locations throughout the United States and Chile. With 70 years of quality manufacturing craftsmanship and service, Woodgrain is a top producer of mouldings, doors, and windows, as well as a premier distributor of specialty building products. Woodgrain Inc. is headquartered in Fruitland, Idaho with six divisions and over 45 manufacturing and warehouse facilities in the United States and South America. Since 1954, Woodgrain is proud to be family owned and operated.

Compensation: $15.00–$17.00 per hour (based on experience) with a quarterly bonus tied to profitability.
Schedule: Flexible hours, Monday through Friday.

Summary:

The Inside Sales Admin needs strong organizational, communication, and multitasking skills. They also need to be proficient with computers and have strong phone and computer skills. The position reports directly to the Inside Sales Supervisor of the branch.

The focus and scope of this job is to ensure that the branch:

• Support the successful execution of the company’s strategic plan in a comprehensive and systematic manner. Executes plans to improve the sales performance of the team.
• Demonstrates a safety-first culture – meeting or exceeding improvement targets.

Personal initiative, coupled with a sense of competitive drive, and the ability to stay focused on results despite changing conditions, is the key to achieving the performance objectives of this job. Because the business environment changes rapidly, the work involves innovation and creativity in planning and problem solving. Sound decision-making is required to implement practical, timely solutions.

The job requires the ability to act independently with a high degree of commitment, urgency, and confidence. Dedication and commitment and the pursuit of high standards of achievement are expected in this position. As the company is in the midst of strategic change, the position requires an individual that flexible, resilient and who is excited by the opportunities that growth brings.

Essential duties and responsibilities include, but are not limited to, the following:

Safety Management

• Ensures a “safety-first” culture.

Effective and efficient management of sales functions.

• Preparing customer return documents, as well as generating credits and refunds.
• Maintaining records of returns.
• Confirm and/or processes credits and bills with corresponding information.
• Prioritizes workload to manage changing priorities.
• Effectively communicates to all levels within the organization.
• Checks order status to verify process of invoices is completed.
• Assist with open order process for all Inside Sales Reps.
• Processes & Files daily, all orders and returns from days customer pickups

Organization

• Filing and organizing documents, maintaining office equipment, and managing supply inventory

Communication

• Answering phone calls, responding to correspondence, and providing customer service

Pace and variety of activities:

• Works with a sense of urgency for goal achievement.
• Leads in fast-paced environment
• Manage multiple projects and competing priorities.

Work Style:

• Must be results-focused and able to generate innovative and creative solutions to problems.
• Must build quick rapport with employees, customers, supply partners, and key stakeholders.

Decision-making:

• Possesses general business acumen.

Communication:

• The ideal candidate must be extroverted, confident, and possess the ability to effectively communicate the benefits of valued-added service and products to employees, customers, and vendors.

Education and Experience:

Three to five years related experience; or equivalent combination of education and experience. Successful candidates must have a successful track record of driving continuous improvement in a sales setting. Experience in the millwork and building materials industry is desirable but not a requirement.

Language Skills:

Must be able to read, analyze, and interpret common technical journals. Additionally, must have the ability to respond to common inquiries. Bi-lingual is a plus but not a requirement.

Other Skills/Certification:

Experience in Microsoft Office (particularly Word and Excel) is a plus.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job. The employee may occasionally lift and/or move 10 or more pounds. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While the noise level in the office is mini

Summary of Company Benefits:

• Health, Dental, and Vision Insurance
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• 401(k) with a Company Match
• Group Term Life Insurance and AD&D
• Employer Paid Long-Term & Short-Term Disability
• Voluntary Supplemental Hospital and Accident Plans
• Employee Assistance Program
• 8 Company Paid Holidays & 1 Floating Holiday
• Paid Time Off (PTO)

Woodgrain is an Equal Employment Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law.

Woodgrain is a drug, alcohol, and tobacco-free workplace. All offers of employment are contingent upon pre-employment background and drug screening, and some positions require a fitness for duty test.