People Operations Specialist

Job Summary

The People Operations Generalist plays a pivotal role in the People Operations team, reporting to the Associate Director of Employee Experience & Talent. This role will provide operational support to ensure seamless, timely, and effective execution of People Operations systems, processes, programs and policies.

Job Description

Essential Functions & Duties

• Employee Relations: support workplace investigations, provide consultation and guidance for corrective performance actions, and ensure and promote compliance with institutional policy and state/federal labor laws
• Support Title IX investigations and compliance in regard to equal benefits and opportunities
• Administer and provide consultation for performance management, leaves of absence and workers’ compensation
• Conduct exit interviews with departing employees, gather feedback about their experience, analyze data and report on trends/make recommendations for retention strategies
• Maintain documentation, advise on, and communicate changes to policies and procedures
• Collaborate with People Ops, Communications, Development and other cross-functional teams to develop, launch and provide ongoing support for an engaging and effective onboarding experience for onsite, hybrid and remote employees alike
• Operate as a strategic consultant for department administrators/heads, functional leaders, and other people managers regarding team structure, internal moves/job changes, promotions, and job audits/reclassifications
• Support/lead process improvement projects related to people programs, including communication and change management
• Collaborate on AA and EEOC compliance and annual reporting
• Other adhoc People Operations projects and tasks as assigned
  
  

Required Experience & Education

• BS/BA degree OR high school diploma/GED and a certification in HR (SHRM, PHR, CHRM/CHRP, etc...)
• 5 years' experience in fast-paced environment supporting People Operations/Human Resources programs, processes, and policies
• Willingness to complete training and/or a certification program for Title IX
• Ability to communicate in written and verbal form with employees across all levels and functions
• Proven strength in attention to detail
• Ability to present/facilitate to large groups of employees across levels and functions.
• Proficiency in MS Office Suite (or Office online)
  
  

Preferred Experience & Education

• Experience working in a Title IX program at a public college, university or research institution
• Ability to analyze and report on complex data sets, and make strategic improvement recommendations
• A demonstrated commitment to diversity, equity, engagement and inclusive recruitment practices
  
  

Additional Job Requirements

Physical Requirements

• Lifting/carrying less than 25lbs
• Moderately sedentary
  
  

Travel

<25% travel

Affirmative Action/EEO Statement

Woods Hole Oceanographic Institution (WHOI) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.