Patient Care Coordinator/Front Desk

Overview
We are seeking a dedicated and organized Patient Care Coordinator to join our team! The ideal candidate will play a crucial role in ensuring that patients receive high-quality care. This position requires excellent communication skills, attention to detail, and the ability to manage multiple tasks effectively.

Duties

• Serve as the primary point of contact for patients, addressing inquiries and providing information about services offered.
• Schedule appointments and manage patient flow to ensure efficient clinic operations.
• Complete patient billing and collections
• Maintain accurate patient records
• Collaborate with healthcare providers to ensure seamless communication regarding patient care needs.
• Provide exceptional customer service by addressing patient concerns and resolving issues promptly.
• Ensure compliance with clinic policies and procedures while maintaining patient confidentiality.

Experience

• Previous experience in a healthcare setting is preferred, particularly within a dental clinic environment.
• Experience with Curve Practice Management Software
• Proven customer service skills with the ability to interact compassionately with patients from diverse backgrounds.

Join us in making a difference in patient care by applying your skills and passion for helping others!

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Schedule:

• Day shift
• Monday to Friday

Ability to Commute:

• Kalamazoo, MI 49008 (Required)

Ability to Relocate:

• Kalamazoo, MI 49008: Relocate before starting work (Required)

Work Location: In person

Salary : $18